Bongo Kong Posted September 30, 2009 Share Posted September 30, 2009 Hi, i have some question about the substitution of a defective 2gb XMS3 module. I bought 2x2gb sticks from an italian online shop.They arrived just yesterday, but when I install them on my brand new Asus motheboard the pc won't even boot. It doesn't reach the bios, no signal, no sound, nothing at all.Then I tried to unplug everything to see if the mb was failure but it wasn't. I found out that removing one of the two sticks make the pc boot with no problem.Tried every ddr3 slot, tried to use only 1 stick but it always behaved the same: with the "good" stick the pc works flawlessly, with the "probably bad" stick is totally dead. So I feel quite sure that it's probably faulty :(: Well, I have already compiled the RMA request form and i'm waiting for the answer. By the way now I have some questions about what should I do :p: I live in italy (as you may have guessed from my definitely bad english :laughing: ) so what about shipping?Is it almost the same than ship from usa or there's something different to do or there are different addresses to which i should ship the module (maybe in europe)? And then I've bought the ddr3 sticks in "pair" but they aren't TWINxX modules so can I return only the "faulty" stick (so that I can continue using the pc with the other "working stick")? Sorry for the long post and also sorry if my questions where already answered elsewhere...:roll: Thanks :D: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 30, 2009 Corsair Employees Share Posted September 30, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.