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laptop Screws were not included in Retail packaging of P128 SSD


amcfarla

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I purchased a retail package P128 SSD and Corsair Obsidian 800D case, well to my surprise while trying to build this computer, the P128 didn't have any laptop screws to install it, and the Obsidian 800D only came with screws that will work with a 3.5 inch hard drive(and I didn't have any laptop screws in my took kit). So unfortunately I was not able to complete my PC that night :mad:, I am not sure if this is a normal practice not to include these screws but I was pretty frustrated with Corsair's products this night. With this new PC I purchased a H50 cpu Cooler, Corsair XM3 memory, Corsair HX620 power supply, along with the Obsidian 800D case and Corsair P128 SSD. This was enough of a frustration to go with another brand of hardware next time I build a PC, I am just hoping this was a slight oversight, but if this is a normal practice I feel Corsair should change this policy.
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  • Corsair Employees
In most cases if something is missing from the package or if needed extra parts we usually depending on the situation take care of our customers. If you need further assistance I would email Ramguy@corsairmemory.com with the issue you are having or call us directly at 1-800-205-7657 so we can assist you. Sorry for having to wait when building your system but it sounds like a solid system!
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In most cases if something is missing from the package or if needed extra parts we usually depending on the situation take care of our customers. If you need further assistance I would email Ramguy@corsairmemory.com with the issue you are having or call us directly at 1-800-205-7657 so we can assist you. Sorry for having to wait when building your system but it sounds like a solid system!

 

Appreciate the quick reply, was just a tad frustrated that night, but I do tech support for Lockheed Martin so I was able get laptop hard drive screws from work till I get replacements.

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  • Corsair Employees
If you have any other issues regarding any of our parts give us a heads up and I'm sure we will take care of you. Also if you like link some pictures of this build as I myself would love to see how the system turns out.
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