meinert Posted September 30, 2009 Share Posted September 30, 2009 The flash drive is recognized when inserted into a USB port. But when I try to open/access the data on the flash drive the system freezes. When I try to shut down the computer with the flash drive inserted it fails and hangs in the shut down process. When removing the drive from the USB port the computer shuts down. This behavior has been seen on three different systems running, Windows XP home, Windows XP professional and Windows 7 RC build 7100. I have tried to reformat the disk using Windows without luck. I have tried to follow the advice in the FAQ at http://www.corsair.com (Q: My flash drive won’t format in Windows Explorer or using a format utility. A: If this happens on multiple machines, try to format your drive by opening the command prompt (Start/Run/type “CMD”) and typing "Format X: /FS:FAT32 /U" (X=the drive letter assigned to the Flash Voyager). Please note that this will erase all data on the drive, so make sure that you select the correct drive. If this still doesn’t work, we’ll have to replace the device for you.) After several hours the format process was complete with success, but the behavior described above is still present. Please advice. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 30, 2009 Corsair Employees Share Posted September 30, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Link to comment Share on other sites More sharing options...
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