Bartflaster Posted September 29, 2009 Share Posted September 29, 2009 Sorry if this is in the wrong place, but I have returned my HX620 under warranty and I cant find a direct email for customer services. I returned the PSU as recommended with tracking and insurance, and have just recieved notification it has arrived. But due to the fact it had to go to the Netherlands, it cost me a not incosiderable sum of money, just short of £30. Can this be refunded or have I got to absorb the cost ? I wouldn't mind so much if I had sent to a UK address as it would have been around £10, but £30 is a lot to be out of pocket for a warranty claim. Sorry again if its not in the right place, but I needed to ask someone at Corsair for an answer :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 29, 2009 Corsair Employees Share Posted September 29, 2009 This would be a RMA question. You can contact them via email rmaservice@corsairmemory.com Link to comment Share on other sites More sharing options...
Bartflaster Posted September 30, 2009 Author Share Posted September 30, 2009 Thanks Ram Guy Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 30, 2009 Corsair Employees Share Posted September 30, 2009 You're welcome :): Link to comment Share on other sites More sharing options...
Bartflaster Posted September 2, 2010 Author Share Posted September 2, 2010 Ooops ! I don't believe it ! Less than a year since my replacement arrived, it died, is there a problem with these units or have I just been very unlucky ? Maybe they dont like going into standby mode ? Either way I was happy with the way my last RMA was dealt with, but I am not so happy that it happened again :[pouts: RMA # recieved and unit being shipped to Netherlands again .... we need a UK dept so postage doesn't cost a bomb :sigh!: Link to comment Share on other sites More sharing options...
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