ramproblemguy Posted September 27, 2009 Share Posted September 27, 2009 I have the 6 gig memory kit Model TR3X6G2000C8GT and 1 of the sticks just died last night. Now I have been made aware that these memory Models were being recalled. I purchased these through Newegg in July 2009. How do I go about getting the whole kit replaced? Does Corsair have an Advanced RMA option? Just a note, this model is not available in the selection box on the online RMA form. Thanks for your time.=) BTW, I am in San Diego. Link to comment Share on other sites More sharing options...
Wired Posted September 27, 2009 Share Posted September 27, 2009 They were never recalled. Tech Support Express Fill out the above RMA form using the new part number: CMG6GX3M3A2000C8 Just mention in the ticket that you have the old part number. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 28, 2009 Corsair Employee Share Posted September 28, 2009 Once you have the RMA you can contact our customer service and ask them about speeding up the process. Link to comment Share on other sites More sharing options...
ramproblemguy Posted October 18, 2009 Author Share Posted October 18, 2009 Just the FYI. I got the replacements via Advanced RMA within 3 Working days of stock. They were out for a while. I Noticed that the FIN was bent on the heatsink on 1 of the sticks. No worries, refurbished..... Anyway. I got these puppies to 1933-7-7-7-21-57-1T on 1.65. Heat is not a problem. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 19, 2009 Corsair Employee Share Posted October 19, 2009 NP Thank you for letting us know. Link to comment Share on other sites More sharing options...
ramproblemguy Posted November 26, 2009 Author Share Posted November 26, 2009 OK, Just had another stick die on me from the replacements. Same troubleshooting was done to verify the bad sticks. Please Reply so I can RMA using the "RamGuy" option. Thanks Link to comment Share on other sites More sharing options...
Wired Posted November 27, 2009 Share Posted November 27, 2009 It's quicker just to fill out the form. Exactly how have you figured out it's the stick? What memtest are you using, 4.00? Link to comment Share on other sites More sharing options...
ramproblemguy Posted November 27, 2009 Author Share Posted November 27, 2009 It's quicker just to fill out the form. Exactly how have you figured out it's the stick? What memtest are you using, 4.00? BSOD on boot. Changed BIOS to default settings. BSOD on boot. Changed B1 and B3. BIOS Reads 4GB memory. Took out B2, BIOS Reads 4 GIG. Put B3 into B2, BIOS Read 4GB Put the Other Stick in B2, BIOS Reads 2gig. 1 Bad stick Link to comment Share on other sites More sharing options...
ramproblemguy Posted November 27, 2009 Author Share Posted November 27, 2009 Rma # 1225719 Calling in for the Advanced RMA in the Morning. Running on 4gig no problems. Link to comment Share on other sites More sharing options...
Wired Posted November 27, 2009 Share Posted November 27, 2009 What about when it's just the stick by itself? Link to comment Share on other sites More sharing options...
ramproblemguy Posted November 27, 2009 Author Share Posted November 27, 2009 What about when it's just the stick by itself? no boot or post in B1 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 29, 2009 Corsair Employee Share Posted November 29, 2009 That would suggest a problem with the MB or CPU, will both modules post and run properly in slot A1? Link to comment Share on other sites More sharing options...
ramproblemguy Posted November 30, 2009 Author Share Posted November 30, 2009 That would suggest a problem with the MB or CPU, will both modules post and run properly in slot A1? I'm not sure you are following me. the 2 Good sticks will post and boot into windows when I have them in slot B1. The BAD STICK will NOT POST Or Boot into windows when in slot B1. The 2 GOOD Sticks pass memtest when tested by themselves. The BAD STICK Fails Memtest when tested by itself. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 1, 2009 Corsair Employee Share Posted December 1, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
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