munz Posted September 13, 2009 Share Posted September 13, 2009 Hi, I was issued an RMA number and a case number about 10 days ago with the following note: "we are currently experiencing delays with warranty replacement shipments, please allow for an additional 5 business days for processing." I haven't heard anything from Corsair since. I was unable to find a sticky on RMA procedures so I don't know what the normal time (without delays) for RMAs is, also tried using the RMA form to check my RMA status and it asks for a case number (which I have) and a password (which I was not provided). Would appreciate it very much if a mod would contact me in this regard so that I may provide the RMA & case numbers. Thank You Link to comment Share on other sites More sharing options...
Wired Posted September 13, 2009 Share Posted September 13, 2009 Moderators (who may not even be Corsair employees) have no access to that information. Only Corsair customer service agents do. You'd have to contact them via customerservice@corsair.com. Normally it's only a couple of days turnaround. Link to comment Share on other sites More sharing options...
munz Posted September 13, 2009 Author Share Posted September 13, 2009 that's exactly what i needed :) thank you Link to comment Share on other sites More sharing options...
danhr Posted September 15, 2009 Share Posted September 15, 2009 Check the email that you got containing the RMA from Corsair. They provide link in there at the end of mail. Link to comment Share on other sites More sharing options...
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