corp28 Posted September 1, 2009 Share Posted September 1, 2009 I originally RMA'd this RAM near the beginning of summer, after which my build worked fine for a ~2 weeks. However, the original problem I had with the first set began to re-occur. I would get bluescreens/errors in memtest after a day or more of running the computer until I restarted (the errors occur very irregularly so it has been hard to reproduce) Since I had already RMA'd the RAM, I assumed another part must have been causing the problem and I began changing parts. Originally, i ran the RAM with a Gigabyte MA78GM-US2H motherboard but switched to an ASUS M4A78-EM but the problem occurred on both boards. I then switched the Phenom II 920 with a Phenom II 720 but the problem still persisted. Today I was able to put the Corsair RAM in another computer and switched in another brand of RAM. The computer with the Corsair RAM almost immediately had thousands of errors in memtest (but is now working fine after restarting the computer) while the off brand I'm currently using has been stable. (luckily I was able to use the parts from another system so I didn't have to buy them) It seems unlikely to me that I got two bad sets of RAM but I don't see any other alternative. (I have already tried varying timings/voltages/clock speeds on the RAM to no avail) I have also tried each stick individually short term with no problems (but like I said, the errors are irregular and only start after more than a day or even week of running) The fact that it occurs after a long period of running and that restarting fixes the problem makes me think heat might be a problem but I have been constantly checking all the temperatures and nothing is overheating So should I try RMA'ing the RAM again? Edit: I should add that before swapping out the different motherboard and then CPU, I had originally tried to RMA the Gigabyte Motherboard and then the AMD CPU. Both Gigabyte and AMD tested the parts and then sent them back saying they couldn't find anything wrong with them. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 2, 2009 Corsair Employees Share Posted September 2, 2009 Do you have a previous Case# or RMA# with us? Link to comment Share on other sites More sharing options...
corp28 Posted September 2, 2009 Author Share Posted September 2, 2009 Tech Support Express Case [987057] RMA number: 1108685 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 3, 2009 Corsair Employees Share Posted September 3, 2009 We will contact you to process another RMA. Link to comment Share on other sites More sharing options...
corp28 Posted September 10, 2009 Author Share Posted September 10, 2009 Hey, Sorry but we were given a new RMA number over the phone and it was misplaced before we could send the RAM back, is there a way for us to get the number again? Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 10, 2009 Corsair Employees Share Posted September 10, 2009 Please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com so they can look this up for you. =) Link to comment Share on other sites More sharing options...
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