CM2X2048-6400C5 one module gives error

[Satamony]

well since i have got those modules i gone through a lot of searches ,reads and steps and view others cases to do my best before posting this thread.

 

one of my modules is giving error using memtest

wall time 5:23:55 caches 2045m rsvd mr 53m mem map e820-std cache on ECC off TEST std PASS 12 ERRORS 6 ERRS 0

 

TEST 3 PASS 0 FALLING ADDRESS 000515C1324-1301-0MB GOOD EFEFEFEF BAD EFEFAFEF ERR BITS 000040000 COUNT 1

 

i have tried all these steps:

 

1-updated the bios

2-tried my old modules CM 2X1024-6400C4 timing 4-4-4-12

with my new modules CM2X2048-6400C5 timing 5-5-5-18

 

and set the bios to auto and entered timing manually (5-5-5-18)

:showed errors

2- tested both NEW modules together : showed errors

3- separate NEW modules and test one by one : one NO errors and other got error

4- adjust settings to auto and timing entered it manually : no difference same errors

5- test in a different ram slot : errors

6-test my other good new module in the other slot that showed error with the other module : no errors

7- tried my old modules alone : no errors

 

so as you see from above this is the error of one of my new modules CM2X2048-6400C5

 

so please advise your recommendations?

[RAM GUY]

Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”

[Satamony]

thanks a lot

[RAM GUY]

Your Welcome, Let us know if you have any other questions.