Flash Disk 16 GB issues

[danhr]

I have a Corsair Voyger 16GB Flash Disk. I have been using it for about two years without any issues until recently.

 

 

The issue is :

 

 

 

With Dell notebook I

 

a) Couldn't copy / write data to flash disk

 

b) Flash disk keeps connecting and disconnecting

 

c) Flash disk usually when disconnects and after it reconnects is detected as UNKNOWN DEVICE

 

d) Often I get message 'USB is connected to low speed port, connect it to Hi Speed for better performance even though it is a Hi Speed Port

 

e) I cannot format the flash disk via windows standard format option.

 

 

I tried another desktop PC running Vista and I get the same problem.

 

I also reinstalled windows on the dell notebook but same result. (full format)

 

Both desktop and Dell notebook work perfectly well with my other 1GB Corsair and 32GB Corsair Flash disks. I also tested the USB ports with optical mouse and no issues there.

 

 

 

 

HOWEVER:

 

I have an HP Notebook running Windows XP and I am able to copy and write data to this flash disk without issues. I am also able to format it.

 

 

 

 

 

 

 

Dell 1535 Vista 32bit Home SP2 fully updated

HP Notebook Windows XP SP3 fully updated

Desktop PC: Self assembled running Vista 64bit Ultimate

[RAM GUY]

Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it.

[danhr]

Thank you.

 

Please advise if I need to send the CD, the 'string' and the cap with this voyager flash disk.

[RAM GUY]

Just send the Flash drive itself. You can keep everything else. =)