danhr Posted August 24, 2009 Share Posted August 24, 2009 I have a Corsair Voyger 16GB Flash Disk. I have been using it for about two years without any issues until recently. The issue is : With Dell notebook I a) Couldn't copy / write data to flash disk b) Flash disk keeps connecting and disconnecting c) Flash disk usually when disconnects and after it reconnects is detected as UNKNOWN DEVICE d) Often I get message 'USB is connected to low speed port, connect it to Hi Speed for better performance even though it is a Hi Speed Port e) I cannot format the flash disk via windows standard format option. I tried another desktop PC running Vista and I get the same problem. I also reinstalled windows on the dell notebook but same result. (full format) Both desktop and Dell notebook work perfectly well with my other 1GB Corsair and 32GB Corsair Flash disks. I also tested the USB ports with optical mouse and no issues there. HOWEVER: I have an HP Notebook running Windows XP and I am able to copy and write data to this flash disk without issues. I am also able to format it. Dell 1535 Vista 32bit Home SP2 fully updated HP Notebook Windows XP SP3 fully updated Desktop PC: Self assembled running Vista 64bit Ultimate Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 24, 2009 Corsair Employees Share Posted August 24, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
danhr Posted August 25, 2009 Author Share Posted August 25, 2009 Thank you. Please advise if I need to send the CD, the 'string' and the cap with this voyager flash disk. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 25, 2009 Corsair Employees Share Posted August 25, 2009 Just send the Flash drive itself. You can keep everything else. =) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.