TheHunter00 Posted August 19, 2009 Share Posted August 19, 2009 Hi , flash voyager mini 8gb has a issue in that every time I plug my drive in to my new computer it just hangs up windows explorer and does not load up?? I have tried all my usb ports, I also have uninstalled the drive, it is showing up in device manager. The drive works fine on my old xp computer usb 1.1? and works on my brother computer which is a dell with vista home basic>? any help or solution will be great since I need to use my new computer for my finals coming up in school and hate to have to us my brother computer to transfer files back and forth threw are network. Link to comment Share on other sites More sharing options...
memorymapped Posted August 20, 2009 Share Posted August 20, 2009 Hi , flash voyager mini 8gb has a issue in that every time I plug my drive in to my new computer it just hangs up windows explorer and does not load up?? I have tried all my usb ports, I also have uninstalled the drive, it is showing up in device manager. The drive works fine on my old xp computer usb 1.1? and works on my brother computer which is a dell with vista home basic>? any help or solution will be great since I need to use my new computer for my finals coming up in school and hate to have to us my brother computer to transfer files back and forth threw are network. I'm having the same exact problem with the same exact USB stick- Flash Voyager 8GB. Works on my XP-32bit laptop, but not my Windows 7 64 bit laptop. Device Manager recognizes it, says the driver is installed and everything, but it doesn't show up in My Computer. I tried relabeling the drive name, but it wouldn't let me. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 20, 2009 Corsair Employees Share Posted August 20, 2009 In this case it seems this might be an issue with the OS. If the drive works fine with others systems then it looks like the drive functions correctly. I would try to reformat the drive in NTFS ans see if this corrects the issue. Link to comment Share on other sites More sharing options...
memorymapped Posted August 20, 2009 Share Posted August 20, 2009 In this case it seems this might be an issue with the OS. If the drive works fine with others systems then it looks like the drive functions correctly. I would try to reformat the drive in NTFS ans see if this corrects the issue. No dice. I tried a different USB (Toshiba TransMemory 4 GB) and it worked on my 64 bit Windows 7 though. The problem seems to be a combination of the Corsair Flash Voyager and Windows 7 64 bit. I want to test it on a different size Flash Voyager...gotta find it. Any other ideas? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 20, 2009 Corsair Employees Share Posted August 20, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
TheHunter00 Posted August 20, 2009 Author Share Posted August 20, 2009 I will try the above reformat fix and I will let you know if it works for me :sigh!: Link to comment Share on other sites More sharing options...
memorymapped Posted August 20, 2009 Share Posted August 20, 2009 Thanks, RAM GUY. Hopefully, that fixes the issue. I'll follow up when the time comes. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 20, 2009 Corsair Employees Share Posted August 20, 2009 NP Please let us know! Link to comment Share on other sites More sharing options...
TheHunter00 Posted August 28, 2009 Author Share Posted August 28, 2009 no dice with ntfs reformat it did not work my drive just hangs my explorer every time also since you guys are located in fremont I live close could i drop it off if I need send it in>? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted August 28, 2009 Corsair Employees Share Posted August 28, 2009 Please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com regarding if you can drop it off. I'm sure they will let you. =) Link to comment Share on other sites More sharing options...
memorymapped Posted September 5, 2009 Share Posted September 5, 2009 I received my replacement today and it works with Windows 7 64-bit! I didn't expect such good customer service. Thanks RAM GUY and everyone at Corsair! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 8, 2009 Corsair Employees Share Posted September 8, 2009 NP. Glad we were able to help and get the issue resolved for you! Link to comment Share on other sites More sharing options...
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