Galid Posted August 16, 2009 Share Posted August 16, 2009 Hello! Here's my problem, if we can call that a problem :P I owned the psu for almost a year and I overclocked my system a while ago. It ran well and everything til tonite. I was plyaing Crysis(not for the first time) then the monitor turned black and computer shutted down. Tried to shut down the power supply for a while then turn power on again later, nothing to do. No led lighting on the motherboard. I have nothing to test my pc but it looked like a power supply failure. I submitted an online RMA but I heard you guys can make things go faster. Stil gotta figure out if it's really the power supply but it must be. Waiting for your answer guys :sunglasse Link to comment Share on other sites More sharing options...
Wired Posted August 16, 2009 Share Posted August 16, 2009 No one on the forum can speed up the RMA process. Have you tried the paper clip test yet? If not, it's detailed in a sticky in the PSU area. Link to comment Share on other sites More sharing options...
Galid Posted August 16, 2009 Author Share Posted August 16, 2009 I didn't try it yet, I will but it seems freaking dangerous. :confused: Link to comment Share on other sites More sharing options...
Wired Posted August 16, 2009 Share Posted August 16, 2009 Just don't lick the paper clip :) Link to comment Share on other sites More sharing options...
Galid Posted August 17, 2009 Author Share Posted August 17, 2009 I did the paper clip thingy and it's really dead. Thank you for your support, without your help I guess I would've licked the paper clip :laughing: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 17, 2009 Corsair Employee Share Posted August 17, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Galid Posted August 18, 2009 Author Share Posted August 18, 2009 I already filled it when it broke down. I was quite sure about the fact it was the power supply so I filled the form. But I didn't check the box saying I spoke with the ram guy. I guess I have to wait an answer now :) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 18, 2009 Corsair Employee Share Posted August 18, 2009 What is the Case # so we can approve it for you. =) Link to comment Share on other sites More sharing options...
Galid Posted August 19, 2009 Author Share Posted August 19, 2009 I received my case number. I told them that I spoke with you and Wired, pasted the link of the forum thread in my answer to my explanation of my problem. I think it's gonna be ok but here it is anyway: #1078314 Thank you for your fast support/answers. :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 19, 2009 Corsair Employee Share Posted August 19, 2009 Your Case# has been approved. =) Link to comment Share on other sites More sharing options...
Galid Posted August 19, 2009 Author Share Posted August 19, 2009 Thank you! One more question, should I ship it in it's original packaging I got when I bought it? Or anything tough enough will do? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 20, 2009 Corsair Employee Share Posted August 20, 2009 Anything tough enough will do. =) Link to comment Share on other sites More sharing options...
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