Encrypted Posted July 28, 2009 Share Posted July 28, 2009 RMA Status for TSX Case #****** RMA Number *******. Defective Parts Received on: 7/22/2009 * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair Part Number Received: N/A Quantity Received: N/A RMA Replacement Parts Ship Date: N/A Replacement Part Number: N/A Replacement Part Quantity: N/A Replacement Shipping Method: N/A Replacement Shipping Tracking Number: N/A _____________________________________________________________ Does this page continue to update after your parts arrive, or should I just expect to receive my new PSU to arrive sometime soon? As you can see it has not updated since last Wednesday. I'm hoping to get my package by the end of this week, or next Tuesday at the latest. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 28, 2009 Corsair Employees Share Posted July 28, 2009 What was your case number and I can ask customer service to check it for you or please contact our customer service by phone at 888-222-4346 or 510-657-8747 Ext "3" or by email at ramservice@corsairmemory.com. Link to comment Share on other sites More sharing options...
Encrypted Posted July 28, 2009 Author Share Posted July 28, 2009 Hello, my case# is 958045. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 28, 2009 Corsair Employees Share Posted July 28, 2009 I have sent them a message and asked them to send you an update ASAP. Link to comment Share on other sites More sharing options...
Encrypted Posted July 28, 2009 Author Share Posted July 28, 2009 Thank you, I appreciate your help. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 28, 2009 Corsair Employees Share Posted July 28, 2009 NP Please give it a day and if you do not hear from them please let me know I will send it again or you can contact them your self. Link to comment Share on other sites More sharing options...
Encrypted Posted July 28, 2009 Author Share Posted July 28, 2009 I just got an E-Mail from Corsair, it turns out my PSU was shipped on the 23rd and will be here tomorrow. I'm not sure why the status page wasn't updating, but it's great to see that Corsair does indeed have reliable service. This was my first RMA with Corsair, I feel confident that I can trust that any future problems will be taken care of just as smoothly. Thanks again, Ram Guy. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 28, 2009 Corsair Employees Share Posted July 28, 2009 Good news and thank you for letting me know, please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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