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Intermittent fault HX 620

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I have returned this psu to the online shop I bought it from and they say it is not faulty.


The fault shows up as the computer tries to start and turns off over and over. I swapped the HX 620 with my HX 520 and in the several weeks I have used it the computer has never displayed this fault.


The shop now wants me to pay $47 plus shipping to have my faulty psu returned to me.


What do I do now?



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Are you sure there was not maybe a loose connection?

Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it.


I checked the connections like a dozen times.


If I show this post to the shop will you authorize a replacement for them so I do not need to send it to you (expensive) in addition to paying $47 plus shipping to get the faulty unit back?


I am in Australia.

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