Siq Posted July 17, 2009 Share Posted July 17, 2009 Dear Community, Recently I bought a Corsair Flash Voyager 16GB. It came in the "box" written 16GB. In the indicator blue light, it's also written 16GB and in the USB conector it's also written 16G. It's a refurbished product. I have the code. 45-00141-05b So, my problem is the following. When I first connected the USB Stick in the PC, the Everest Software acused a 8GB Stick. Than I formated in FAT32 and it became a 16GB one. But, when I saw it was wrtitten: 16GB 8GB Used 8GB Free But the Pen Drive was completely empty. I'm anxiously waiting for an answer. Thank You. Link to comment Share on other sites More sharing options...
Synthohol Posted July 17, 2009 Share Posted July 17, 2009 you might want to read through this thread,http://forum.corsair.com/v3/showthread.php?t=78803 Corsair does not sell refurbished drives directly to retailers. you might want to get your money back.... where did you purchase it? Link to comment Share on other sites More sharing options...
Siq Posted July 17, 2009 Author Share Posted July 17, 2009 So, in my case, the light works and are written many things on the USB Metal Conector. G16G FM2740399 RF 07176004-0 It would be great if that numbers (informations) could be analyzed by someone from Corsair's Staff. Thank You Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 17, 2009 Corsair Employees Share Posted July 17, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Siq Posted July 18, 2009 Author Share Posted July 18, 2009 Ok, thank you for your attention. But I have a little problem. I live in Brazil, how would it be possible ? Link to comment Share on other sites More sharing options...
Wired Posted July 18, 2009 Share Posted July 18, 2009 It's a world wide warranty. You'd just ship it to the closest RMA depot, which would be in the USA. You could contact the store you bought it at and see if they can RMA it quicker / cheaper. Link to comment Share on other sites More sharing options...
Siq Posted July 18, 2009 Author Share Posted July 18, 2009 Ok, thank you for your attention. I've already visited the page and requested. In the end of the process I'll give you a feedback. Bye Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 20, 2009 Corsair Employees Share Posted July 20, 2009 Let us know if you have any more questions. =) Link to comment Share on other sites More sharing options...
Siq Posted July 21, 2009 Author Share Posted July 21, 2009 I have more questions ! ;D The following. The shipment from Brazil to USA is about 60~100 dolars. A bit expensive, so I need a quick answer ! I'm in Germany until 1. August. Do you think I would have time to send it and receive back ? If there's a Corsair RMA in Germany. Please, answer me quickly, I have a short time ! Thank You 1 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 21, 2009 Corsair Employees Share Posted July 21, 2009 You would have to send it to Norway would be the closest Facility. I would suggest calling in and talking to our customer service by phone to complete the RMA, please call them at 510-657-8747 Ext "3". Link to comment Share on other sites More sharing options...
Siq Posted July 22, 2009 Author Share Posted July 22, 2009 Ok, thank you. More one last question. It would be possible to send to an european corsair and receive it in Brazil ? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 22, 2009 Corsair Employees Share Posted July 22, 2009 I would contact the number above or email them and they should let you know if its possible. =) Link to comment Share on other sites More sharing options...
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