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Sparking/Popping TX650


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Hi all,

Went to switch my PC on this morning, via the mains socket, and a loud audible "POP" emitted from the system and I quickly killed it. I checked everything over on the system and the PSU and couldn't see or smell anything bad, so switched it on again but this time sparks came from the top grill (bottom corner near the warranty sticker) on TX650, so obviously I killed the system again. I assume that a capacitor has leaked, although I had a good nosey through the grills (with a flash light) and couldn't see anything and it still seemed to be applying power the motherboard (ABIT IP35 Pro XE) as all of the leds were on before switching the system off.


I've spoken to the retailer, Overclockers UK (http://www.overclockers.co.uk), who sold me the PSU 13 months ago as they are legally responsible in repairing or replacing the unit under the (UK) Sales of Goods Act due the fact that the unit hasn't lasted a reasonable length of time. However, they didn't appear interested and said that I should get the unit RMA'd back to corsair, and when I questioned about P&P costs, as I gathered I would have to post the unit back to Holland, he stated that 100% Corsair would refund all postage costs - which I find very hard to believe.


I was about to do the paperclip test on the PSU, but upon switching the unit on at the mains the thing popped and fired sparks out again - so I’m putting it down that it's dead.

Now the questions are, does Corsair cover the P&P costs like Overclockers told me?

And how is it best to package the PSU to be shipped back? Overclockers originally sent it out to me in its original box in a shipping bag (a sealed polythene bag), would this be suitable?



Thanks for any help :)

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  • Corsair Employees

Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”


As for the postage, you will need to pay for the shipping cost to send the drive to our regional RMA facility.

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