question

[loki666]

Hello!

I’m just new in this forum and I have registered here because it seems that I also have one module bad. First I installed the RAM modules it seems to be everything alright. But after some time my system (WinXPx64) crashed randomly. I tried many things and I thought it is my graphics driver (HD4850) I tried to update and reinstall. Then my system worked more or less ok with only some bluescreens again.

 

But some days ago I got a bluescreen and I could not work more than 15min in a row again. The problem grew up to that I could not boot the system any more. So I tried to disable some hardware and deinstalled (hardware-side) it from my case.

 

First my soundcard, because I thought, it does not work with my 64bit version of XP. But this bluescreens were not eliminated.

 

Then I tried to run the MemTest and I got many errors on one ram module. After that I tried to run each of the modules separately in my system. So I got the effect that the system does not work with the "bad" module. After I installed the "good" one, the system now works since 5 days without any problems and my soundcard works also very well :)

 

I also testet the "bad" module separately with memtest86+ after this cognition and the module seems realy to be broken.

 

I completed the RMA request on Saturday but I did not get any information since.

 

My case # is 1029227.

 

 

Regards,

Ferdinand

[loki666]

Dear RAM GUY!

 

I have a question about the shipping terms: does Corsair bear the shipping expenses for the modules?

 

Thx!

 

Best Regards.

[Wired]

Thread split.

 

You pay for shipping to them and they pay for shipping back.

[loki666]

Thank you for moving my post to own thread!

 

And, thank you for your rapid answer!

 

 

Regards.