Cyril06 Posted June 28, 2009 Share Posted June 28, 2009 Hello, I have a HX1000. Yesterday I turned off my computer and went to sleep, and this morning I saw that the fuse on my fusebox was tripped. After few tests, I put the HX1000 out of the computer and disconnect all wires. The problem : I plug the power supply to the wall, and when I turn on the switch on the power supply the fuse tripped... It is only plugged on the wall, all wires are free... What's wrong ? PS : I opened it to see what's wrong but I didn't find... So there is no more guarantee... What can I do ? Link to comment Share on other sites More sharing options...
Wired Posted June 28, 2009 Share Posted June 28, 2009 PS : I opened it to see what's wrong but I didn't find... So there is no more guarantee...Do you mean you opened up the HX1000W itself to check out the electronic components? Link to comment Share on other sites More sharing options...
Cyril06 Posted June 28, 2009 Author Share Posted June 28, 2009 Yes, but there is visually no wrong... Link to comment Share on other sites More sharing options...
PeterFazekas Posted June 28, 2009 Share Posted June 28, 2009 Opening it up was a bad idea. Very, very bad idea. Link to comment Share on other sites More sharing options...
Cyril06 Posted June 28, 2009 Author Share Posted June 28, 2009 Yes but i bought it to somebody, so the warranty was already void.... Link to comment Share on other sites More sharing options...
PeterFazekas Posted June 28, 2009 Share Posted June 28, 2009 Oh, then i don't think Corsair can help you at all :( Link to comment Share on other sites More sharing options...
Cyril06 Posted June 28, 2009 Author Share Posted June 28, 2009 How does it cost if I would like Corsair to repair it Link to comment Share on other sites More sharing options...
Wired Posted June 28, 2009 Share Posted June 28, 2009 I don't think they do things like that. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 29, 2009 Corsair Employees Share Posted June 29, 2009 Just curious, have you tried plugging this PSU to a different wall outlet that is on a different circuit? As for the repair or warranty service, you would need to talk to our RMA department at 888-222-4346 and dial "0" to see if they can still warrant this PSU since it has been opened before. Link to comment Share on other sites More sharing options...
Cyril06 Posted June 29, 2009 Author Share Posted June 29, 2009 Yes I tried on an other wall outlet and same result... I'm french, so explain by phone my problem to the RMA department will be very difficult to me :sigh!: Any other idea to ask them ? Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 30, 2009 Corsair Employees Share Posted June 30, 2009 Give this contact form a try, they usually reply back within 48 hours. Link to comment Share on other sites More sharing options...
Cyril06 Posted June 30, 2009 Author Share Posted June 30, 2009 Thank you, I will try... Link to comment Share on other sites More sharing options...
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