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RAM return question


MG-Zero

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Hi, I've got a bad stick of RAM here (BIOS wouldn't post with the module in the motherboard. I tried both modules separately and only one works.) I sent an RMA request yesterday for it and I'm just waiting for the confirmation now. My question is, will I have to send both of them back, or can I just send back the malfunctioning one? I have 2 2GB modules and I'd prefer if I only have to send one of them back. The reason I ask is because they came packed together and I don't know if I have to return the whole package or not.
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  • Corsair Employees
I am sorry we can no longer check RMA status; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status!
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