MG-Zero Posted June 26, 2009 Share Posted June 26, 2009 Hi, I've got a bad stick of RAM here (BIOS wouldn't post with the module in the motherboard. I tried both modules separately and only one works.) I sent an RMA request yesterday for it and I'm just waiting for the confirmation now. My question is, will I have to send both of them back, or can I just send back the malfunctioning one? I have 2 2GB modules and I'd prefer if I only have to send one of them back. The reason I ask is because they came packed together and I don't know if I have to return the whole package or not. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 26, 2009 Corsair Employees Share Posted June 26, 2009 I am sorry but yes you will need to send both modules and get them replaced as a set. Link to comment Share on other sites More sharing options...
MG-Zero Posted June 27, 2009 Author Share Posted June 27, 2009 Ahh...oh well.. I still haven't received an RMA confirmation yet, btw. Anyway I can check up on the status? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 30, 2009 Corsair Employees Share Posted June 30, 2009 I am sorry we can no longer check RMA status; please call our customer service at 888-222-4346 or 510-657-8747 Ext “0” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
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