Lordzorak Posted June 26, 2009 Share Posted June 26, 2009 As a brief history, we bought a Voyager GT flash drive. It went bad and we did the RMA and got a replacement, which under a year also went bad, and again, did a RMA and got a replacement. The replacement was not a GT since they discontinued that line, but it has not been more than 4 months, and the replacement is again defective. This times, it seems to be a physical issue as if you hold the drive just right, the computer can see it, otherwise, it does not. The previous two times, the issue seemed to be internal. Has anyone else been having similiar issues? Three thumb drives in less than 2 years? The warranty period is 10 years. The current thumb drive is a CMFUSB2.0-32GB. You can definitely feel some give at the tip that is not supposed to be there. I will be putting in for a RMA, but wanted to see if anyone else is having the same problems or is it just us. The drive is not used on a daily basis but is used to store a large amount of data when an employee goes on the road. It is at this time that data is taken off or added. The cap is kept on and it is stored in a protective place Thanks. Z Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 26, 2009 Corsair Employees Share Posted June 26, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Lordzorak Posted June 26, 2009 Author Share Posted June 26, 2009 Which I will do. Though, to be honest (and I know it is not your fault), there is this voice in the back of my head saying to just throw the thing away and buy something else. For the price of three UPS shipments to the RMA facility, could I have gotten something else? Oh well, RMA #3 on its way. Z Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 26, 2009 Corsair Employees Share Posted June 26, 2009 I do understand, but I dont see that many failures for most people so I am not sure what to tell other than you are welcome to call our customer service and see if there is anything they can do to help with this since you have had so much trouble. Please call them at 888-222-4346 Ext "3" Link to comment Share on other sites More sharing options...
Lordzorak Posted June 26, 2009 Author Share Posted June 26, 2009 I can do that as well. I understand that not everything is 100% all the time, but I was more interested in whether others were having similiar problems. As mentioned, this time, it is definitiely a physical problem rather than some internal issue, which does make things different. Also, the previous two were GT, which have been discontinued, for whatever reason Corsair wishes to state. The RMA is filled out and I'll give a call sometime Monday. Thanks. Z Link to comment Share on other sites More sharing options...
Wired Posted June 26, 2009 Share Posted June 26, 2009 The CMFUSB2.0-16GBGT was brought back. Anything else was ceased probably because of lack of parts to make them. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 26, 2009 Corsair Employees Share Posted June 26, 2009 NP and I do understand your frustration, but I would talk to our customer service and I think you will be happy with them as far as what they can do to help with this. Link to comment Share on other sites More sharing options...
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