billschmidt Posted June 21, 2009 Share Posted June 21, 2009 Hello i am computer store and i sell alot of these units.. i have had two customers that have had problems with this product.. i am very concerned about this product.. the customer never takes these items anywhere..they stay hooked up to the pc all the time.. also this customer is very upset that they cant get there data off of them.. here is a break down of what is wrong with them. 1st one will show up when you connect it ..but you cant access it on any system. 2nd one it very strange..it reads once and you can copy files off of it for only a few mins then poof it is off..then you have to do a de-insert and re-insert to get it back up..then it fails again ..and when i have been trying to get the files off for the customer it only pulls one file down then fails..like it is a read problem.. but i have to continue to de-insert and re-insert to get it to work.. i want a call back on this issue. ..i need to get this customers data off this drive.. also i need an rma setup on these 2 units.. Thank you Bill Schmidt Bill's Computing Link to comment Share on other sites More sharing options...
Hotrod Posted June 21, 2009 Share Posted June 21, 2009 Talk about a bad run, and what really concerns me is that these are no longer Made in USA and are Assembled in China. Personally, Corsair should have never gone down this road to shift manufacturer overseas. I think this may be leading to these issues of Quality. Link to comment Share on other sites More sharing options...
Wired Posted June 21, 2009 Share Posted June 21, 2009 FYI you can use the Tech Support Express website or the manual RMA form to apply for an RMA. Corsair has stated in the past on these very forums that they don't do data recovery, only replacement of USB drives. 1 question though: if they never remove them from their system, why don't they just store the info on the hard drive? Link to comment Share on other sites More sharing options...
billschmidt Posted June 21, 2009 Author Share Posted June 21, 2009 well they take it out when then leave there office or shutdown.. they dont trust there hard drives with there data.. it is one of those companies that dont want to spend money on a real backup system..they have had hard drive failures in the past.. so they were looking for a solid state method.. but i guess you cant trust these units.. i dont want to go back to tape..hahaha Link to comment Share on other sites More sharing options...
Wired Posted June 21, 2009 Share Posted June 21, 2009 I'd trust HDDs over USBs for data, especially when you mix in RAID 5, etc. IMHO, USB flash drives are just today's floppy. Show them this site: http://mozy.com/pro/ Used to use it at an old job for backing up remote sites and it worked very well. Cheap to boot. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.