DeRusto Posted June 18, 2009 Share Posted June 18, 2009 Hi, I recently sent in my memory for RMA and the status page says "Defective Parts Received on: 6/5/2009". Apart from that none of the other information has been updated on my RMA status page. I am wanting to know if there is someone I should contact to see how the RMA is going. After looking over the instructions for sending in my RMA, I realize I did not include a paper with my name and address inside the package. I did include the original email response from Corsair with my RMA number and case number though. I am hoping there won't be a problem linking my name and address with my case and RMA numbers. Is there any way I can contact someone to give them my name and address or is that unnecessary? My case# is 978347 and my RMA number is 1107866 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 18, 2009 Corsair Employees Share Posted June 18, 2009 I have sent our customer service a request for you to check this and contact you ASAP but that may take a day or so, I would suggest calling in and asking them to check this for you, please call them at 888-222-4346 Ext "3" Link to comment Share on other sites More sharing options...
DeRusto Posted June 18, 2009 Author Share Posted June 18, 2009 Thank you, I just received an email stating that my replacement will be shipped in 1-2 days. That was fast :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 18, 2009 Corsair Employees Share Posted June 18, 2009 Great and thank you for letting me know! Link to comment Share on other sites More sharing options...
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