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Warranty Return question


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Hi, I have recently submitted an online RMA request but I have never had to send away a part because it was faulty before. I have a few questions relating to how I should post the faulty item:

 

I have 2 sticks of ram and only 1 stick was faulty, can I just send away the faulty stick? or must I send both sticks?

I have the original packaging lying around somewhere, do I need to send the module(s) in this?

Do you need a copy of the recipt of purchase for the modules included?

 

Thanks.

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Hi, RAM GUY

 

I dont remember getting a case number when i submitted the RMA request. Or maybe i've just forgotten about it. sorry.

 

EDIT: Online RMA app just got approved, my case number was 994606. Ill be sending the ram in a few days. Thanks for answering my questions.

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