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Warranty Return question

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Hi, I have recently submitted an online RMA request but I have never had to send away a part because it was faulty before. I have a few questions relating to how I should post the faulty item:


I have 2 sticks of ram and only 1 stick was faulty, can I just send away the faulty stick? or must I send both sticks?

I have the original packaging lying around somewhere, do I need to send the module(s) in this?

Do you need a copy of the recipt of purchase for the modules included?



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I dont remember getting a case number when i submitted the RMA request. Or maybe i've just forgotten about it. sorry.


EDIT: Online RMA app just got approved, my case number was 994606. Ill be sending the ram in a few days. Thanks for answering my questions.

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