Sherif Posted May 31, 2009 Share Posted May 31, 2009 Hello, I have a 16GB usb Drive and now when i plug it, the Blue LED is on all the time, windows doesn't assign it a drive letter or recognize it. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 2, 2009 Corsair Employees Share Posted June 2, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
MIGHTY63 Posted June 3, 2009 Share Posted June 3, 2009 I have the exact same problem but mine is a 32gb Flash Voyager. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 4, 2009 Corsair Employees Share Posted June 4, 2009 Please follow the same link and we will be happy to replace it. Link to comment Share on other sites More sharing options...
diggler Posted June 18, 2009 Share Posted June 18, 2009 I'm also now experiencing this same problem with an 8GB GT, i followed the RMA link, submitted the form but haven't received any communication from anyone, not even a confirmation the RMA was received. I live in Australia so it is very difficult to phone call Technical Support. Is there anyway i can follow this up without a case number? Cheers Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 18, 2009 Corsair Employees Share Posted June 18, 2009 I am sorry there is no way with out the case number, please submit it agian and let me know the case number. Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
ruby Posted July 1, 2009 Share Posted July 1, 2009 My drive is 32GB, but it's now OK again after using the SMI Mass Production Tool. Sorry I can't do the RMA as I live in Bali and the drive is 2 years old (the support from local retailer is only 1 year), so the SMI software fix is my only option. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted July 1, 2009 Corsair Employees Share Posted July 1, 2009 Let us know if you have any other questions. =) Link to comment Share on other sites More sharing options...
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