milkomeda Posted May 29, 2009 Share Posted May 29, 2009 I know that this question has been asked a lot of times but I need to confirm some doubts of mine. My cousin has bought me a XMS2 800 cl4 2x2 GB ram from newegg. I want to ask if something goes wrong with the rams will I'll be able to retain the warranty here in India. In India Corsair has tied up with Kaizen Infoserve Pvt Ltd to provide authorized RMA services across 23 centers nationwide for the entire range of CORSAIR products. Am I or my cousin eligible to RMA the rams there? The corsair guys here in India says that "As per corsair terms and condition we only provide replacements for Corsair products purchased in India from authorize dealers only." In one post you said that Corsair Products carries International Warranty, no matter where you are residing now. The only thing matters is the proof of purchase and a nearby authorized corsair hub. Link to comment Share on other sites More sharing options...
Wired Posted May 29, 2009 Share Posted May 29, 2009 Worldwide warranty means just that. You'd just RMA it to Corsair directly, which means shipping it to them. There's a Corsair RMA Depot in SE Asia I believe. Link to comment Share on other sites More sharing options...
milkomeda Posted May 30, 2009 Author Share Posted May 30, 2009 Could you please help me locate one here in India? Link to comment Share on other sites More sharing options...
Wired Posted May 30, 2009 Share Posted May 30, 2009 If Kaizen said they can only help with the RMA process with products bought in India, and your memory was not bought from India, then it falls back onto placing an RMA with Corsair directly. Because of their ties with Kaizen, I doubt they have a need for their own depots in India. Note that this thread was started after Corsair closed for the day, so they won't see or respond to it until Monday at the earliest. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 4, 2009 Corsair Employees Share Posted June 4, 2009 Let's get it or them replaced directly, please use the On Line RMA Request Form and we will be happy to replace them or it. Link to comment Share on other sites More sharing options...
milkomeda Posted June 4, 2009 Author Share Posted June 4, 2009 Thanx RAM GUY and Wired. Its good to hear from you. Really appreciate you both for that. Link to comment Share on other sites More sharing options...
Wired Posted June 4, 2009 Share Posted June 4, 2009 It was just theoretical. I believe he just wanted to clarify how he would go through the RMA process if he needed to. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 4, 2009 Corsair Employees Share Posted June 4, 2009 Oh I see sorry! But NP please let us know if you have any more questions! Link to comment Share on other sites More sharing options...
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