Voyager 64Gb stopped working after 1 month without using it.

[jari]

In both Windows XP and Linux symptoms are the same:

1. Plug in

2. Os starts to seach the drive

3. Os finds it

4. Drive disconnects

5. loop from 2 to 4 starts to happen.

 

Part was RMA part for broken part and it was working fine but after I did not use it for a month the above problem appeared. I tried instructions from http://forum.corsair.com/forums/showthread.php?t=62742 without success. I managed to delete the partition from stick using the instructions but creating partition from fdisk resulted stick disconnecting while fdisk was checking the partition (did not even pass 0%).

 

Diagnostics from Linux kernel (2.6.29.4) say before fdisk operation:

 

May 22 13:01:03 dumbo klogd: usb 1-3: new high speed USB device using ehci_hcd and address 30
May 22 13:01:03 dumbo klogd: usb 1-3: New USB device found, idVendor=1b1c, idProduct=0ab1
May 22 13:01:03 dumbo klogd: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 22 13:01:03 dumbo klogd: usb 1-3: Product: Flash Voyager
May 22 13:01:03 dumbo klogd: usb 1-3: Manufacturer: Corsair
May 22 13:01:03 dumbo klogd: usb 1-3: SerialNumber: 5ec08d702bf6eb
May 22 13:01:03 dumbo klogd: usb 1-3: configuration #1 chosen from 1 choice
May 22 13:01:03 dumbo klogd: scsi32 : SCSI emulation for USB Mass Storage devices
May 22 13:01:08 dumbo klogd: scsi 32:0:0:0: Direct-Access     Corsair  Flash Voyager    0.00 PQ: 0 ANSI: 2
May 22 13:01:08 dumbo klogd: sd 32:0:0:0: [sdb] 126353408 512-byte hardware sectors: (64.6 GB/60.2 GiB)
May 22 13:01:08 dumbo klogd: sd 32:0:0:0: [sdb] Write Protect is off
May 22 13:01:08 dumbo klogd: sd 32:0:0:0: [sdb] Assuming drive cache: write through
May 22 13:01:08 dumbo klogd: sd 32:0:0:0: [sdb] 126353408 512-byte hardware sectors: (64.6 GB/60.2 GiB)
May 22 13:01:08 dumbo klogd: sd 32:0:0:0: [sdb] Write Protect is off
May 22 13:01:08 dumbo klogd: sd 32:0:0:0: [sdb] Assuming drive cache: write through
May 22 13:01:09 dumbo klogd:  sdb: sdb1
May 22 13:01:09 dumbo klogd: sd 32:0:0:0: [sdb] Attached SCSI removable disk
May 22 13:01:09 dumbo klogd: sd 32:0:0:0: Attached scsi generic sg1 type 0
May 22 13:01:13 dumbo klogd: usb 1-3: USB disconnect, address 30
May 22 13:01:13 dumbo klogd: scsi 32:0:0:0: rejecting I/O to dead device
May 22 13:01:13 dumbo last message repeated 2 times
May 22 13:01:13 dumbo klogd: scsi 32:0:0:0: [sdb] READ CAPACITY failed
May 22 13:01:13 dumbo klogd: scsi 32:0:0:0: [sdb] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
May 22 13:01:13 dumbo klogd: scsi 32:0:0:0: [sdb] Sense not available.
May 22 13:01:13 dumbo klogd: scsi 32:0:0:0: rejecting I/O to dead device

 

And after:

 

May 22 13:55:01 dumbo klogd: usb 1-3: new high speed USB device using ehci_hcd and address 36
May 22 13:55:01 dumbo klogd: usb 1-3: New USB device found, idVendor=1b1c, idProduct=0ab1
May 22 13:55:01 dumbo klogd: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 22 13:55:01 dumbo klogd: usb 1-3: Product: Flash Voyager
May 22 13:55:01 dumbo klogd: usb 1-3: Manufacturer: Corsair
May 22 13:55:01 dumbo klogd: usb 1-3: SerialNumber: 5ec08d702bf6eb
May 22 13:55:01 dumbo klogd: usb 1-3: configuration #1 chosen from 1 choice
May 22 13:55:01 dumbo klogd: scsi37 : SCSI emulation for USB Mass Storage devices
May 22 13:55:06 dumbo klogd: scsi 37:0:0:0: Direct-Access     Corsair  Flash Voyager    0.00 PQ: 0 ANSI: 2
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] 126353408 512-byte hardware sectors: (64.6 GB/60.2 GiB)
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] Write Protect is off
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] Assuming drive cache: write through
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] 126353408 512-byte hardware sectors: (64.6 GB/60.2 GiB)
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] Write Protect is off
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] Assuming drive cache: write through
May 22 13:55:06 dumbo klogd:  sdb:
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: [sdb] Attached SCSI removable disk
May 22 13:55:06 dumbo klogd: sd 37:0:0:0: Attached scsi generic sg1 type 0
May 22 13:55:15 dumbo klogd: usb 1-3: USB disconnect, address 36
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: rejecting I/O to dead device
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: rejecting I/O to dead device
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: [sdb] READ CAPACITY failed
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: [sdb] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: [sdb] Sense not available.
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: rejecting I/O to dead device
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: [sdb] Write Protect is off
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: [sdb] Assuming drive cache: write through
May 22 13:55:15 dumbo klogd: scsi 37:0:0:0: rejecting I/O to dead device

 

The serial number of my part can be found from logs and it is 64Gb Flash Voyager. This is the second time that stick has broken without false usage... Is there any way to salvage the part?

[RAM GUY]

Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it.