rdv Posted May 18, 2009 Share Posted May 18, 2009 I have a RMA situation with my memory TWIN2X4096-8500C5D G sticks. I have successfully used these sticks in my Rampage Formula for almost a month, my system froze. After running memtest86+ (Legacy USB is disabled) one of the sticks had many errors. This computer runs fine with the alternate manufacturers memory. I am typing this message on the Rampage Formula PC. I want to check off the RMA box that I consulted tech support. Do you support me RMAing these memory sticks? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 18, 2009 Corsair Employee Share Posted May 18, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
rdv Posted May 18, 2009 Author Share Posted May 18, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Thanks for the quick response. Although I am concerned about your companies quality control. This is the second set of memory I have had to RMA (my original 2x2048 dominators). I have had PC's since my IBM PC back in 1981 and this is the first and now second time that memory has failed. At least your RMA process works but it will cost me another $25 CDN for shipping the modules back to Corsair. That is $50 wasted in my opinion. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 18, 2009 Corsair Employee Share Posted May 18, 2009 That may suggest some other problem, how long has it been since they were replaced and what are the settings you are running them at and how many modules are installed? Link to comment Share on other sites More sharing options...
rdv Posted May 18, 2009 Author Share Posted May 18, 2009 That may suggest some other problem, ... The set that were replaced have been running fine since February (TWIN2x2048's). The original TWIN2x2048's were purchased in June 2008 and failed end of December 2008. This new set that just failed are only a month and two days old (TWIN2x4096's). The 6Gb total memory worked great over the month plus two days. The remaining 2Gb are working great as I type right now. BIOS settings for the Dominator memory (2.1v, DDR2-1066, 5-5-5-15 ... etc) My HW profile reflects that two different sets of Dominators. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 19, 2009 Corsair Employee Share Posted May 19, 2009 With that many modules failing over time would suggest there may be a problem with the MB, and with two sets of memory the memory frequency should be set to DDR667 or DDR800, Did you test those modules by them selves and reset the BIOS settings? Link to comment Share on other sites More sharing options...
rdv Posted May 19, 2009 Author Share Posted May 19, 2009 Each individual memory stick was tested and only one of the four sticks failed (one of the TWIN2x4096's). I did not reset the BIOS for any of the tests. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 20, 2009 Corsair Employee Share Posted May 20, 2009 Are the modules the same version? if so then that is not so important but if they are different versions you would really need to reset the BIOS to test them properly. Link to comment Share on other sites More sharing options...
rdv Posted May 20, 2009 Author Share Posted May 20, 2009 Are the modules the same version? if so then that is not so important but if they are different versions you would really need to reset the BIOS to test them properly. I am not sure what you mean by "versions" so what should the BIOS settings be for a combination of 4 memory sticks for a total of 6Gb memory on a: MOBO: Asus Rampage Formula - BIOS v701 CPU: Intel Quad Q9450 @2.66GHz Memory: TWIN2x2048-8500C5D G and TWIN2x4096-8500C5D G Corsair Dominator I had followed the recommended settings I found on posts made in this forum. Link to comment Share on other sites More sharing options...
Wired Posted May 20, 2009 Share Posted May 20, 2009 The version numbers are on the labels of the memory. Link to comment Share on other sites More sharing options...
rdv Posted May 22, 2009 Author Share Posted May 22, 2009 What are the recommended BIOS settings for this combination of hardware. This will end up to be 6Gb total memory. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 22, 2009 Corsair Employee Share Posted May 22, 2009 With 4 modules I would suggest setting the memory frequency at DDR667 and set the memory Voltage to 2.1 Volts and set the NB/MCH/SPP Voltage to +.2 Volts as well and test the system with http://www.memtest.org. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test. Link to comment Share on other sites More sharing options...
rdv Posted May 22, 2009 Author Share Posted May 22, 2009 Thanks for your quick response. Will take your advise. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 23, 2009 Corsair Employee Share Posted May 23, 2009 NP Please let us know if you have any more questions! Link to comment Share on other sites More sharing options...
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