spikeymike Posted May 9, 2009 Share Posted May 9, 2009 Computer loads up but doesn't get past POST and no access to BIOS. All BIOS settings were changed by using my old Corsair RAM. It was working previously in another system until I moved into my system. What I've tried and failed: - Each RAM individually in different slots on the motherboard. - Increase the voltage to 1.9v - Manually set the RAM timings - Cleared the CMOS Just filled out the RMA form... Case Number: 964570 :confused: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 14, 2009 Corsair Employees Share Posted May 14, 2009 You RMA was approved please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
spikeymike Posted May 16, 2009 Author Share Posted May 16, 2009 You RMA was approved please let me know if you have any more questions! Thanks. :biggrin: This is my current status, I sent the RAM out on Monday from Scotland to Holland via Royal Mail Airmail... just wondering if my RMA status is up to date? Corsair should have it by now. :(: Thank you for choosing Corsair products! The following is the status of your RMA Number 1106082. RMA Issued On: 5/11/2009 Defective Parts Received on: Defective Parts Not Yet Received * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair Part Number Received: N/A Quantity Received: N/A RMA Replacement Parts Ship Date: N/A Replacement Part Number: N/A Replacement Part Quantity: N/A Replacement Shipping Method: N/A Replacement Shipping Tracking Number: N/A Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 18, 2009 Corsair Employees Share Posted May 18, 2009 Did you get a tracking number from them? Link to comment Share on other sites More sharing options...
spikeymike Posted May 18, 2009 Author Share Posted May 18, 2009 Did you get a tracking number from them? I have had no contact from Corsair since the 11th May, so no i don't. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 19, 2009 Corsair Employees Share Posted May 19, 2009 NO Did you get a tracing number from the shipper you used to send the modules to us? The status shows: Defective Parts Received on: Defective Parts Not Yet Received EDIT: 5/19/2009 4:15:01 AM TS/Administrator Customer Part(s) have been receieved by Corsair. Sent to Link to comment Share on other sites More sharing options...
spikeymike Posted May 19, 2009 Author Share Posted May 19, 2009 NO Did you get a tracing number from the shipper you used to send the modules to us? The status shows: Defective Parts Received on: Defective Parts Not Yet Received EDIT: 5/19/2009 4:15:01 AM TS/Administrator Customer Part(s) have been receieved by Corsair. Sent to Sorry I thought you meant from Corsair, no I had no tracking of my parcel but gladly I now know it has been received by Corsair. :laughing: Just need to wait to see what they're going to do. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 20, 2009 Corsair Employees Share Posted May 20, 2009 NP I would give it about 24-48 Hours and then if there is still no update you may want to call our customer service at 510-657-8747 Ext "3" and see if they can check into the case for you. Link to comment Share on other sites More sharing options...
spikeymike Posted May 20, 2009 Author Share Posted May 20, 2009 NP I would give it about 24-48 Hours and then if there is still no update you may want to call our customer service at 510-657-8747 Ext "3" and see if they can check into the case for you. This is what Corsair said to me. We wanted to let you know that we have received your return package for RMA number 1106082. Your returned product is staged for review by our returns department' date=' and we will be contacting you shortly regarding repair or replacement. Please note we are currently experiencing delays with warranty replacement shipments, please allow for an [b']additional 5 business days for processing.[/b] :p: :(: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 20, 2009 Corsair Employees Share Posted May 20, 2009 Please give it some more time to get processed, the system is not real time and usually runs 24-48 Hours behind what is actually going on. Link to comment Share on other sites More sharing options...
spikeymike Posted May 20, 2009 Author Share Posted May 20, 2009 Please give it some more time to get processed, the system is not real time and usually runs 24-48 Hours behind what is actually going on. I will do. :cool: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 21, 2009 Corsair Employees Share Posted May 21, 2009 Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
spikeymike Posted May 21, 2009 Author Share Posted May 21, 2009 Please let me know if you have any more questions! The replacements are on it's way. :biggrin: Link to comment Share on other sites More sharing options...
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