sadidas Posted May 8, 2009 Share Posted May 8, 2009 I'm having the same issues with my HX1000. It just suddenly refused to turn on. On first power-on attempt all fans flickered for a half second and then nothing happened :(: I tested PSU in another system - all the same. Also I unpluged psu from PC an tried to turn it on by attaching only one 120mm fan and shorting green-black 24pin connector wires - again fan just flickered for moment and that's it. I also used Digital multimeter to measure 4pin molex voltage - at the first power-on attempt it showed 10.8 volts and instantly started to drop 8.6 then 6.5 then 4.3 and all the way to zero in a 3-5 seconds. After several unsuccessful power-on attempts I smelt electrical burning... R.I.P. my friend :(: I live in Latvia (Eastern Europe). I bought HX1000 in local PC shop. I know they get their PC components from local Distributor (GNT Latvia) which is listed in Your webpage as Corsair-authorized Distributor. Unfortunately I have quite bad experience with Latvian distributors - I had to wait a month after they finally managed my motherboard RMA process. So I'm wondering is it possible to send the PSU directly to Corsair RMA service (to Netherlands in my case)? I know that the Distributor has only several Corsair WX550 and TX650 PSU's but definitely no HX1000 in stock. I bought HX1000 in august 12th 2008. All I have is my local PC shop warranty paper. It would be very nice if I could send the psu directly to You without having headache with Latvian distributor RMA process. Please excuse me for my english... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 8, 2009 Corsair Employees Share Posted May 8, 2009 Yes it is NP Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
sadidas Posted May 9, 2009 Author Share Posted May 9, 2009 Thanks for reply ;): I allready made RMA request and sent well packaged (tons of bubble wrap :D: ) bare PSU this morning via local post service. The shippment price as expected was quite high - 28 Euro :mad: Nevertheless it's worth it - I better pay extra for getting replacement in few days than wait couple weeks on my local distributor's so called "customer service". Hope to receive my power horse in ~10 days (main rig looks sad :D: without HX1000). I'll post my RMA progress as soon as I get an update ;): Btw it's my first Corsair RMA experience, so far it's excellent :): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 12, 2009 Corsair Employees Share Posted May 12, 2009 OK NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
sadidas Posted May 19, 2009 Author Share Posted May 19, 2009 Hmm :sigh!: I shipped package 10 days ago on 09.05.2009. Still haven't got RMA status update. Parcel service stated 3-4 day delivery time so I believe my PSU should be in Netherlands by now. I used local postal service which doesn't provide package tracking, package is insured. I already sent e-mail to Corsair rmaservice. I just hope my package isn't lost :bigeyes: RMA #1105734 Case #963292 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 19, 2009 Corsair Employees Share Posted May 19, 2009 I am sorry but I do not have access to that system, please call them at 510-657-8747 Ext 3 or send them an email and ask them to check into that for you. Link to comment Share on other sites More sharing options...
sadidas Posted May 29, 2009 Author Share Posted May 29, 2009 Today received brand new HX1000 from Netherlands RMA depot :biggrin: They sent completely new retail PSU package :eek: - now I have 1,5 HX1000s :D: Thank You so much Corsair for pleasant RMA process :praise: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 4, 2009 Corsair Employees Share Posted June 4, 2009 NP thank you for letting us know! Link to comment Share on other sites More sharing options...
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