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Survivor - falling to bits


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One of the molded shock absorbing collars (the smaller one on the drive - not the larger one on the outer case) has come off my Survivor 16GB. I have emailed Corsair twice with no reply.

Also the little rectangular plastic bit around the usb plug part is loose and comes off as well. Can anyone advise how to get either replacement collars or whether the unit should be swapped out.

Sorry meant to say it is about 4 months old and the collar has been loose for quite some time, unfortunately I have lost it now.

Thanks in advance for any advice.

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