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Bad 1gig Platinum Series


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I have a matched pair of Platinum Series 1 gig sticks. My comp will blue screen with both sticks installed. With one installed it runs fine, the other blue screens when installed alone. Currently I am using a mathed pair of XMS 512's with no problems. I have the bios set to "auto" for the ram. How do I get this 1gig stick replaced ? I have tried different voltages in the bios but my comp will not boot, it goes directly to a blue screen error.

 

 

Ram Info:

CMX1024-3200C2PT XMS3202v2.2

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