scottmacd Posted April 21, 2009 Share Posted April 21, 2009 Hi I live in Scotland, I have a blown Corsair HX520 PSU, I have just recieved an RMA number but the address I have to send it to is in the Netherlands ! I do not think it is very fair I should have to foot the bill for postage of a rather heavy item to the Netherlands, is this the norm or is there a facility I can send it to in the UK ? TIA Scott Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 21, 2009 Corsair Employees Share Posted April 21, 2009 I am sorry but that is the only office in Europe but you are welcome to ask your reseller to help you. Link to comment Share on other sites More sharing options...
scottmacd Posted April 22, 2009 Author Share Posted April 22, 2009 Thank you for your reply RAM GUY. Because the product was purchased just over a year ago the retailer reffered me to Corsair, I have just been up to our post office to ship the item and they have told me it will cost £35 to ship, I am now wondering if I'd be better cutting my losses and purchasing another PSU ! Added to this I need my computer back up and running as it is needed for the efficient running of my business, sending it back would mean me doing without it for at least two weeks. I have purchased many Corsair products over the years as I build computers for customers in my spare time, this experience has put me right of the brand, I now see the "5 year warranty" as a con ! Other manufactures operate a swap system to reduce inconvenience. Kind Regards Scott (A VERY dissatisfied customer) :evil: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 22, 2009 Corsair Employees Share Posted April 22, 2009 I am sorry about that, you can call our customer service and see if there is anything they can do to help you with this, please call them at 510-657-8747 Ext "3". Link to comment Share on other sites More sharing options...
c64 Posted April 23, 2009 Share Posted April 23, 2009 Had to send the same psu off a while ago use interparcel or parcel2go I used interparcel and the cost was £18. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 23, 2009 Corsair Employees Share Posted April 23, 2009 Thank you for posting that c64, I am sure it will help. Link to comment Share on other sites More sharing options...
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