ThaVman Posted April 21, 2009 Share Posted April 21, 2009 Hello there, Quite new here however i come with a problem. Recently my pc wouldn't boot at all after a cold boot and it would only work if i had 1 gb of ram in the first slot. After alot of trail and error i managed to get all 4gb sticks in there and booting into windows, however whenever i use heavy applications my pc just shuts down. Now i have run memtest on all 4 1gb sticks individually and have come to the conclusion that 2 of the 4 ram sticks are dead. 2 sticks that i have tested ran for 10 hours without a single error, the third gave 260 errors within the first minute and the last one wouldn't even let me postboot. i ran the memtest with the memory at 1111mhz 4-4-4-12. Furthermore now when i try to clock my cpu to the 3,2 ghz it was running at before the problems it will bsod when i overclock while with the exact same settings before it would let me work at that speed stable. (ofcourse i am doing this only using the 2gb of working ram) I get a STOP:0x00000124 error, it does a memory dump and then reboots. I was wondering if that could also be a ram issue? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 21, 2009 Corsair Employees Share Posted April 21, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
ThaVman Posted April 21, 2009 Author Share Posted April 21, 2009 Do you suggest i RMA all 4 or just the 2 i know that are broken? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 21, 2009 Corsair Employees Share Posted April 21, 2009 These modules are not available any more so if you are planning on running with all four modules yes I would get them all replaced. Link to comment Share on other sites More sharing options...
ThaVman Posted April 21, 2009 Author Share Posted April 21, 2009 Oh thats too bad cause this memory is quite fast. Anyway i can just all get them replaced even if the other 2 are good? Cause 2gb of the one and 2gb of the other wouldn't do me any good :): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 21, 2009 Corsair Employees Share Posted April 21, 2009 NP and once you get the RMA number you can call our customer service at 510-657-8747 or 888-222-4346 Ext "3" and see what the replacement will be. Link to comment Share on other sites More sharing options...
ThaVman Posted April 21, 2009 Author Share Posted April 21, 2009 What does the ext "3" mean? I'm from holland/ The Netherlands so that might be why i don't get it :P Anyway, gonna fill in a RMA form now. (does it matter wich phone number i call from hollland? or is either fine) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 21, 2009 Corsair Employees Share Posted April 21, 2009 Ext + Extension so yes you will have to call 510-657-8747 and I think the country code is 011 from out of the USA but ask your operator to help you if you don't know. Link to comment Share on other sites More sharing options...
ThaVman Posted April 21, 2009 Author Share Posted April 21, 2009 Thanks for the great and fast help. Waiting to hear from my RMA then ill be calling to see how and what. Thanks again and ill let you know how it goes from here. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 22, 2009 Corsair Employees Share Posted April 22, 2009 NP and yes please do let me know! Link to comment Share on other sites More sharing options...
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