kevinf Posted April 19, 2009 Share Posted April 19, 2009 hi i bought a dual channel kit of 2gb memory back in february 2009. today for some reason, the computer gave me a blue screen so i tested the memory. i tested each stick individually and discovered that the computer would not boot if one of the 2gb sticks were inserted. i have already submitted a RMA case but i am not sure if i will be able to find the original packaging woudl that be OK? Link to comment Share on other sites More sharing options...
Wired Posted April 19, 2009 Share Posted April 19, 2009 Yes, the original packaging isn't needed. A padded envelope will do. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 20, 2009 Corsair Employee Share Posted April 20, 2009 NP and I would suggest a small box they do not get damaged in shipping. Link to comment Share on other sites More sharing options...
kevinf Posted April 26, 2009 Author Share Posted April 26, 2009 hi i am about to ship my defective memory back to Corsair. it says to include a "copy of this RMA confirmation with your shipment" would that RMA confirmation be the email that contains the link to the shipping label print out? also do i have to use the shipping label if i am going to be using a box? i don't have any padded envelopes. i would just write the mailing address and return address, the rma number and case number on the box right? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 27, 2009 Corsair Employee Share Posted April 27, 2009 Yes just send it to ATT RMA Number and the address that is listed on the RMA conformation email. Link to comment Share on other sites More sharing options...
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