jabski Posted April 16, 2009 Share Posted April 16, 2009 HI The heatspreader has fallen of one side of one of my 1Gb sticks. Should i proceed to the rma form ? I have CM3X1024-1800C7DIN Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 16, 2009 Corsair Employees Share Posted April 16, 2009 You will have to get the set replaced and does the module still function? Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
jabski Posted June 7, 2009 Author Share Posted June 7, 2009 hi i sent the items off weeks ago now. I had a email and have replyed to their email and havent got a reply RMA#1102683 Also when i check in express support it says my case doesnt exist Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 9, 2009 Corsair Employees Share Posted June 9, 2009 I show the RMA was received on the 24th but no update, did you send both modules I ask because you only entered a quantity of one module? I would suggest calling our customer service at 510-657-8747 or 888-222-4346 Ext "3" after 8:30 AM Pacific Time tomorrow and see if they can help you with this. Link to comment Share on other sites More sharing options...
jabski Posted June 9, 2009 Author Share Posted June 9, 2009 thanks. And yes i sent both sticks. I am in the UK but will try contact the rma centre i guess. Thanks again Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 9, 2009 Corsair Employees Share Posted June 9, 2009 NP you can also email them at rmaservice@corsairmemory.com but I suspect that it will be faster if you can call in. Link to comment Share on other sites More sharing options...
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