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Constant clicking noise - HX1000w


Vandellyr

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Hi,

 

Just bought this HX1000w a few days ago and when we first install it things were really quiet.

 

However, just after a few days of use there now is a constant clicking noise coming from the power supply. We looked around to make sure nothing was touching the fan like recommended and there isn't.

 

I figured I would start here and find out what I should do.

 

Thanks for your help!

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I would try loosening the 4 fan screws on the bottom of the unit about a 1/4 turn and see if the fan will better align itself. If you still have problems, and noise is loud enough to be bothersome, then lets get it replaced!

 

You can use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”

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Thank you for your help.

 

I loosened the screws as you recommended but the fan still makes the same noise. And now when I turn off the machine, the fan has started making a thumping grind as it slows to a stop. I think that the ball bearings on the fan aren't in the best of shape.

 

I'll RMA as you have recommended.

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