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Question about returning Bad drive - RMA Approved


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Hello,

 

I have a Corsair Flash Voyager 4 GB drive. The problem is while ejecting drive from my PC, the USB connector came loose from the body of the drive. I have received an RMA to initiate return- the RMA number is 1099618.

 

Two Questions:

 

Q1. I have been asked to ship to the address

 

Corsair Memory, Inc. 46221 Landing Parkway

Fremont, CA 94538

Phone 510-657-8747

 

I am residing in India and want to know whether it is OK to ship my drive to CA and Corsair will ship back to me.

 

Also, how long should it take one my drive reaches the CA office.

 

Q2. I have tested my drive using h2testw.exe and got message "No errors were detected". This should mean I have a genuine drive. Am I correct?

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