bigbuck08 Posted March 24, 2009 Share Posted March 24, 2009 Been awhile since I been here, hopefully Derek is still around :p:. Anyway, Asus mucked up with a BIOS released that screwed up my board, and many others, so I had to RMA it. Got a new board, Asus P5N32-E SLI Plus, and this one has problems too. No matter what I do the PC will not boot with RAM in either Slot 3 or 4. I am able to run RAM in Slots 1 and 2 with no problems but as soon as I put RAM in the 3rd or 4th slots all I get is a nice black screen. I have the 2x2GB C4DHX and C5DHX and tested with both of them. They both past Memtest without any errors. I would really hate to have to talk to Asus "tech" support again for 30min before they finally realize I need yet another RMA. I'm hoping someone here will have an idea. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 24, 2009 Corsair Employees Share Posted March 24, 2009 Can you tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set? Link to comment Share on other sites More sharing options...
DerekT Posted March 24, 2009 Share Posted March 24, 2009 How many sticks are you working with? You are not trying to run the same overclock on this board that you had with the other board? Set to defaults and the memory to 800Mhz with 5-5-5-15 2T if you have 2 X 2GB. If you are populating with four modules, then drop to 667Mhz. Test your modules singly and in dual channel mode. Download Memtest86+ V2.11 from--->Here Download CPU-z from Here .Insert a single stick of your prior memory in the first slot (closest to the CPU). Restart. Enter your BIOS. Set to these values: AI Tuning = Manual Nvidia GPU Ex = Disabled LinkBoost = Disabled Extreme Tweaker Screen FSB & Memory Config FSB - Memory Clock Mode = Unlinked FSB (QDR), MHz = 266 (1066) MEM (DDR), MHz = 400 (800) CPU Configuration CPU Multi = Auto CPU Internal Thermal Control = Enabled Limit CPUID MaxVal = Disabled Enhanced C1 (C1E) = Disabled Execute Disable Bit = Enabled Virtualization Technology = Enabled Enhance Intel Speedstep Tech = Disabled Chipset Memory Timing Setting tCL = 5 tRCD = 5 tRP = 5 tRAS = 15 Command Per Clock = 2 clocks Advanced Memory Settings tRRD = Auto tRC = Auto tWR = Auto tWTR = Auto tREF = Auto tRD = Auto tRFC = 60 Async Latency = Auto Voltages Vcore = Auto Vdimm (DRAM Voltage) = 1.9v 1.2v HT = 1.2v NB Vcore = 1.30v SB Vcore = Autov CPU VTT = AutoShut the system down. Boot to the Memtest CD and allow for two full passes. Shut the system down, remove the stick from slot 1 and insert it in slot 3 and retest with Memtest. Shut the system down. Remove the first stick and insert the second stick in slot 1. If both sticks test stable, shut the system down and insert the second stick of DRAM in Slot 3. Restart the system and boot to the Memtest CD. Allow for two full passes. Shut the system down, remove the memory and insert it into slot 2 and slot 4 and retest. When assured of stable DRAM, then enter Windows and Run CPU-z and post screenshots of CPU-z's CPU, Memory and SPD tabs. Results? Link to comment Share on other sites More sharing options...
bigbuck08 Posted March 24, 2009 Author Share Posted March 24, 2009 I have already tested the RAM. As I said in my first post, the motherboard will not POST with any RAM in either the third or fourth slots. I am only using one set and that is the 2x2GB C4. I only mentioned the C5 as I had used it for testing. I have tested with both BIOS defaults and my OC, both work fine until I move the RAM to the third or fourth slots. My RAM runs at 4-4-4-12 2T @ 2.1v. CPU is OC'ed to 3.0GHz with a 1334FSB and 9x multi and RAM is set to run at 800MHz. VDimm is 2.1v like it should be and Vcore is 1.35v. Link to comment Share on other sites More sharing options...
DerekT Posted March 24, 2009 Share Posted March 24, 2009 RMA of mainboard. You can not run in Dual Channel Mode if the third and fourth slots are hooped. I have already tested the RAM. As I said in my first post, the motherboard will not POST with any RAM in either the third or fourth slots. I am only using one set and that is the 2x2GB C4. I only mentioned the C5 as I had used it for testing. I have tested with both BIOS defaults and my OC, both work fine until I move the RAM to the third or fourth slots. My RAM runs at 4-4-4-12 2T @ 2.1v. CPU is OC'ed to 3.0GHz with a 1334FSB and 9x multi and RAM is set to run at 800MHz. VDimm is 2.1v like it should be and Vcore is 1.35v. Link to comment Share on other sites More sharing options...
bigbuck08 Posted March 24, 2009 Author Share Posted March 24, 2009 Yeah I figured I would have to. I was just really really hoping not to have to deal with them again. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 25, 2009 Corsair Employees Share Posted March 25, 2009 NP PLease let us know when you get the new MB. Link to comment Share on other sites More sharing options...
bigbuck08 Posted March 25, 2009 Author Share Posted March 25, 2009 I sent an email to Asus yesterday requesting an XRMA and specifically stated I will not pay anything so we will see what happens. If they refuse its most likely the last thing I will by from them. Its a shame their customer service isn't like Corsairs. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2009 Corsair Employees Share Posted March 27, 2009 You might get better results calling them 510-739-3777 I think is the number but it may have changed it should be in the manual if that is not right. Link to comment Share on other sites More sharing options...
bigbuck08 Posted March 27, 2009 Author Share Posted March 27, 2009 Yeah I've almost gotten that number memorized I've called them so many times. I was trying to avoid it as I didn't feel like yelling lol. I did receive a reply and was told "I have set up a case# for you as a 3rd level tech representative will be calling you within 24 hours from today to set up an RMA and discuss what can be done to get this RMA done ASAP. Thank you ". I think I got my point across, just waiting for the tech guy to call. Thanks for the number. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2009 Corsair Employees Share Posted March 27, 2009 NP and please let us know how you make out. And don't forget to get the persons name you speak to it may be important. Link to comment Share on other sites More sharing options...
bigbuck08 Posted March 31, 2009 Author Share Posted March 31, 2009 NP and please let us know how you make out. And don't forget to get the persons name you speak to it may be important. They didn't call, wasn't really expecting them to, so I called them today and spoke with one of their third level techs, whatever that means :sigh!:, Eric S. He sent me the RMA information along with a prepaid FedEx label so I will be sending the board directly to him. They might not have my board in stock anymore, which I hope they don't :laughing:, so I would be getting the P5N-T Deluxe instead. Still an Nvidia chipset unfortunately, but at least its something slightly better. Will post another update once the board gets to him and he calls me. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 31, 2009 Corsair Employees Share Posted March 31, 2009 Yes please do let us know how you make out! Link to comment Share on other sites More sharing options...
bigbuck08 Posted April 15, 2009 Author Share Posted April 15, 2009 Finally got a hold of Eric. He tested my board and everything was as I said. He's not working today so hopefully tomorrow or early next week they will ship me a new board. I should be receiving the P5N-T Deluxe as the replacement so am looking forward to it. :biggrin: Link to comment Share on other sites More sharing options...
DerekT Posted April 15, 2009 Share Posted April 15, 2009 It's a better board indeed. Finally got a hold of Eric. He tested my board and everything was as I said. He's not working today so hopefully tomorrow or early next week they will ship me a new board. I should be receiving the P5N-T Deluxe as the replacement so am looking forward to it. :biggrin: Link to comment Share on other sites More sharing options...
bigbuck08 Posted April 28, 2009 Author Share Posted April 28, 2009 Finally got my new board today. Booted it up and everything seems fine, but haven't done any stress testing yet. I just set my old OC settings that I had and it booted fine. Am looking at getting a new case and PSU, but thats going to have to wait and so will a new OC. I've got enough SATA cables, SLI bridges, and the other stuff that comes with motherboards for at least six PC's lol. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 28, 2009 Corsair Employees Share Posted April 28, 2009 LOL good news then and thanks for letting us know! Link to comment Share on other sites More sharing options...
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