cableguy619 Posted March 16, 2009 Share Posted March 16, 2009 Case # 888640 I have checked the status page and it has yet to be updated. Is there any possible chance of getting a update? Little frustrated as I am without my Main PC and not sure when I will get my PSU back. The status page has not updated since I started the RMA. Only update has come from thie email below. my last email from you guys on 3/11 Dear Travis, We wanted to let you know that we have received your return package for RMA number 1096733Your returned product is staged for review by our returns department, and we will be contacting you shortly regarding repair or replacement. Please note we are currently experiencing delays with warranty replacement shipments, please allow for an additional 5 business days for processing. Sincerely, Corsair Returns Department Thank You! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 16, 2009 Corsair Employees Share Posted March 16, 2009 I have sent them a email and asked them to check this but its best if you call them. I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “3” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
Shrinker Posted March 16, 2009 Share Posted March 16, 2009 I have the same situation. I am using my partner's computer at the moment. I read through everything before sending in my PSU and expected same day or next day turn around based on the RMA information here at Corsair. I took a few days off (I use my PC for work). I paid 26 dollars to send it back to Corsair only to find that they will be sitting on it for a few days. If I would have known, I would have just bought a new part before sending off the faulty one to Corsair. This would have saved a lot of downtime. I recieved the e-mail after they got the part and had no knowledge before hand. It's a shame to have an entirely new computer without a vital component. Very frustrating. I would have paid extra for cross shipping. Unfortunately, I live in a place where I cannot just go down and get a cheap PSU while I wait. I paid for the best so that I would not have these issues but here we are. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 16, 2009 Corsair Employees Share Posted March 16, 2009 Please call our customer service and see what they can do to help you! Link to comment Share on other sites More sharing options...
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