Nabisco_DING Posted March 10, 2009 Share Posted March 10, 2009 Hello This is my second issue with a corsair USB flash drive. In my previous case I had a 16gb flash that wasn't recognized and it got replaced (Thanks :D) but now my coworker's 8gb USB doesn't work either. :( Same situation with hers, I plugged it in at least 6 different computers and at least 3 different usb ports per computer and they all give me the same error msg, that the media isn't recognized. I also checked the USB stick for any dirt and whatnot, cleaned it anyways but it didn't make a difference with the error msg. Can anyone help please? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 10, 2009 Corsair Employees Share Posted March 10, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Nabisco_DING Posted March 10, 2009 Author Share Posted March 10, 2009 thank you so much for your prompt reply! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 10, 2009 Corsair Employees Share Posted March 10, 2009 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
Nabisco_DING Posted March 18, 2009 Author Share Posted March 18, 2009 Hi Ram_Guy I am having some difficulty going through the RMA process that you mentioned in the link above. I applied for it twice and I still haven't received any information in the email yet I filled in all the information like name, address, etc and when it came to the part about post ID I pasted just the post number of the first post of this thread. Did I do anything wrong? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 19, 2009 Corsair Employees Share Posted March 19, 2009 The POST ID # = 393381 and it will take 24-48 hours before the RMA request is processed. What was the case number? Link to comment Share on other sites More sharing options...
Nabisco_DING Posted March 23, 2009 Author Share Posted March 23, 2009 case number? I don't think I have one I just came to the forum and asked you the only number or id i have is the post id so far Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 23, 2009 Corsair Employees Share Posted March 23, 2009 Please give it 48 Hours then and I am sure it will be processed. Link to comment Share on other sites More sharing options...
Nabisco_DING Posted March 24, 2009 Author Share Posted March 24, 2009 I did this a long time ago and I have yet to receive it If you check the date of my first post and the date of my second post I did it around those times I'll do it again though Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 24, 2009 Corsair Employees Share Posted March 24, 2009 Please check your email for a conformation and the Case number and I can check the case. Also please check the spam filter in your email client, more than likely that is where you will find the emails. Link to comment Share on other sites More sharing options...
Nabisco_DING Posted March 26, 2009 Author Share Posted March 26, 2009 Hi Ram_Guy Just letting you know that the third attempt went through. I changed email addresses to mine, I guess my coworker didn't check her email properly but I forwarded the RMA email to her for her to mail out Thanks for all your help! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2009 Corsair Employees Share Posted March 27, 2009 NP and thanks for letting me know! Link to comment Share on other sites More sharing options...
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