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Problem with voyager 32gb


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Sorry for bad english. I have a new voyager 32gb. But it works not fine, recognize from time to time. Sometimes i have to plug it in 5 or more times before it get recognized. I know that there is some probability of low power on usb, but every second computer, i think its too often. Sometimes when trying to copy or access, message comes that the device malfuntioned. I have such trouble on my home PC and on some PC's on my work. But sonethimes on some pc it works well. In shop where I have bought this flash tell me that while device is working on some computers, they will not replace it. They say that they can replace it only if device will not work at all. Are they right? Can i ask for replacement?
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