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I didn`t recieve the full memory capacity !


tigernight

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Hi , I am Tiger .

 

I have upgraded my pc with a i7 processor and x58 MB (MSI eclipse SLI ) and bought a 3GB Kit (3 x 1GB) (TR3X3G1333C9) which is compatible with .

 

the problem is the system shows only 2 GB RAM !!

 

I reinstalled the Memory parts several times but with no effect ..

 

are there any adjustments in bios settings that would run all the ram slots ?

 

 

 

thanks

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  • 2 weeks later...
  • Corsair Employee

What you are seeing is because of the 32bit OS. You'll need a 64bit OS to solve this issue. Your motherboard is being allocated approximately 1GB of MMIO space and your video card is taking up the other 1GB.

 

Please read about MMIO and 32bit vs 64bit OSs at the link below, see AN804 and AN806:

 

http://www.corsairmemory.com/appnotes/default.aspx

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Normally Vista 32-bit only supports up to 2-3 gigs of RAM. But if you are completely positive that it is compatible, follow these directions:

 

1) Open up the start menu

2) Type in : msconfig

3) Click on msconfig

4) Click continue in the UAC if applicable

5) Click the boot tab

6) Click " Advanced Options"

7) Under "Maximum Memory" either set the amount of MB, or untick it

8) Click Ok, and Ok again

9) Restart the computer, and check to see if Vista recognizes it

 

*10) if this fails, check to see if you inserted your ram correctly

 

Your Welcome if this works

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  • Corsair Employee
Normally Vista 32-bit only supports up to 2-3 gigs of RAM.

Actually, this is not entirely correct.

 

I have checked the Bios systemic information , It showed only 2GB of ram

also It displayed that all the 3 ddr3 are installed in their slots ..!!!

Contact your motherboard maker. You either have a bad memory slot or there is an issue with your BIOS.
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