Mazdaracer4fun Posted February 10, 2009 Share Posted February 10, 2009 ok heres my setup first then i will get to the problem.. mainboard = MSI K9A Platinum Socket AM2 CPU = AMD 64 3800+ 2.4ghz Memory = TWO 1gb sticks of (AS IT LOOKS ON SIDE OF CHIP) "Corsair XMS2 CM2X1024-6400" "4-4-4-12" 2.10 VER6.2 "800MHZ" 2184954 08400678 "XMS2-6400" "Corsair XMS2 CM2X1024-6400" "4-4-4-12" 2.10 VER6.2 "800MHZ" 2184953 08400678 "XMS2-6400" THE PACKAGE DOESNT SAY "TWIN2X" anywhere on it. BUT I HAVE ANOTHER PAIR OF SAME CORSAIR MEMORY BUT THAT PACKAGE DOES SAY "TWIN2X" ON IT A ... DOES THIS MEAN THESE SET ARENT DUAL CHANNEL? Link to comment Share on other sites More sharing options...
Wired Posted February 10, 2009 Share Posted February 10, 2009 TWIN2X is NOT posted on the stick label, just the packaging label. There is no such thing as Dual Channel memory, as this is a property of the memory controller in how it handles memory. This is why you can place memory in different slot configurations on a motherboard and it will register as single or dual channel. You're not seeing all 4 GB due to a limitation of Windows 32 bit. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2009 Corsair Employee Share Posted February 10, 2009 Your post title says that you cannot see the full 4GB in the BIOS. Did you mean that at POST, the system shows 3GB? Or, are you saying that you only see 3GB when in the OS? Link to comment Share on other sites More sharing options...
Mazdaracer4fun Posted February 10, 2009 Author Share Posted February 10, 2009 Your post title says that you cannot see the full 4GB in the BIOS. Did you mean that at POST, the system shows 3GB? Or, are you saying that you only see 3GB when in the OS? ONLY SEES 3 of 4 installed 1gb chips in BIOS aka BOOT UP BEFORE WINDOWS STARTS TO LOAD . Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2009 Corsair Employee Share Posted February 10, 2009 ONLY SEES 3 of 4 installed 1gb chips in BIOS aka BOOT UP BEFORE WINDOWS STARTS TO LOAD . OK, thanks for the clarification. See if your motherboard has an option listed as Memory Remapping or Memory Hole Remapping or something similar. If yes, enable it and see if that resolves your issue. Link to comment Share on other sites More sharing options...
Mazdaracer4fun Posted February 10, 2009 Author Share Posted February 10, 2009 OK, thanks for the clarification. See if your motherboard has an option listed as Memory Remapping or Memory Hole Remapping or something similar. If yes, enable it and see if that resolves your issue. ok gimme a few to try it ... ... just for info the pair i listed is the ones i have to add and when i do after a few the computer will lock up mouse pointer and all! ... just some more info Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2009 Corsair Employee Share Posted February 10, 2009 With 4 modules, if you are seeing lockups, you may need to increase your memory controller voltage 1-3 steps above stock. If you have a weak memory controller, you may need to also run the memory at 667 instead of 800. Link to comment Share on other sites More sharing options...
Mazdaracer4fun Posted February 10, 2009 Author Share Posted February 10, 2009 With 4 modules, if you are seeing lockups, you may need to increase your memory controller voltage 1-3 steps above stock. If you have a weak memory controller, you may need to also run the memory at 667 instead of 800. sorry im a BIG computer tuning newbie ... can you contact me either on phone or AIM and explain a lil more? WIll H. Link to comment Share on other sites More sharing options...
DerekT Posted February 10, 2009 Share Posted February 10, 2009 Corporate Headquarters Corsair Memory 46221 Landing Parkway Fremont, CA 94538 For tech support related questions, call 1-800-205-7657 General inquiries: info@corsair.com OEMs, System Integrators: oemsales@corsair.com Customer Service: customerservice@corsair.com Customer Service Europe: CustomerServiceEurope@corsair.com Webmaster: webmaster@corsair.com RMA: rmaservice@corsair.com Download Memtest86+ V2.11 from--->Here Download CPU-z from-->HereEnter your BIOS, load setup defaults, save setup defaults and set to these values.Advanced BIOS Features Cell Menu High Performance Mode = Manual Adjust CPU FSB Frequency = 200 Adjust CPU Ratio = Auto CPU Voltage = Auto Adjust CPU Voltage = Default HT Link Speed = Standard AMD Cool & Quiet = Enabled Adjust DDR Memory Frequency = Manual DDR Memory Frequency = 667MHz Memory Voltage = 2.0v Northbridge Voltage = 1.90v (1.8v default) Advance DRAM Configuration <Enter> CAS Latency (CL) = 5 tRCD = 5 tRP = 5 tRAS = 15 ROW Cycle Time(tRC) = Auto ROW Refresh Cycle Time (tRFC) = 55 ROW to ROW Delay(tRRD) = Auto Write Recovery Time(tWR) = Auto Write to Read Delay(tRWT) = Auto 1T/2T Memory Timing = 2T Async Latency Mode = AutoBoot to the memtest CD and test for two full passes. Then, if stable, enter Windows and post your CPU-z CPU/Memory and SPD tabs in screenshots. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2009 Corsair Employee Share Posted February 10, 2009 Please call our Tech Support number or use the link below in my signature for the TSX Express online support. CORSAIR CONTACT INFO Link to comment Share on other sites More sharing options...
Wired Posted February 10, 2009 Share Posted February 10, 2009 Removed phone # to protect from skimmers. Best to call Corsair directly, phone #s are listed on their website. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2009 Corsair Employee Share Posted February 10, 2009 Removed phone # to protect from skimmers. Best to call Corsair directly, phone #s are listed on their website.Good call and thanks Wired! I meant to do that but got distracted. Link to comment Share on other sites More sharing options...
Mazdaracer4fun Posted February 11, 2009 Author Share Posted February 11, 2009 yeah i tried calling support and did what they told me to do and still froze up on me ... i know i have enough power, cpu, mobo, and all that for the ram cause the first pair are perfect but as soon as i add the other pair it goes screwy... im gonna RMA them and try with a new set see if that helps Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 11, 2009 Corsair Employee Share Posted February 11, 2009 Are you trying to run 2 modules or 4? If you are trying to run both sets of memory you have listed, please list ALL of the information from the stickers on both kits of memory. Link to comment Share on other sites More sharing options...
Mazdaracer4fun Posted February 18, 2009 Author Share Posted February 18, 2009 Are you trying to run 2 modules or 4? If you are trying to run both sets of memory you have listed, please list ALL of the information from the stickers on both kits of memory. the working pair are exactly the same as the pair listed cept the # on the bottom left is different (ofcourse lol) same 4-4-4-12, same 800mhz FSB ,same Corsair XMS2 brand, same everything colors and everything! i got another set in the mail and tried them in it and still same lock up ... so i am pretty sure its not the ram .. i think the board has some problem with the bios or a hardware issue somewhere ... Link to comment Share on other sites More sharing options...
DerekT Posted February 18, 2009 Share Posted February 18, 2009 Did you follow my instructions? Is there a reason why you do not respond to my TWO posts? Link to comment Share on other sites More sharing options...
Mazdaracer4fun Posted March 8, 2009 Author Share Posted March 8, 2009 Did you follow my instructions? Is there a reason why you do not respond to my TWO posts? yes i did follow them ... i called MSI , and they gave me the link to a newest BIOS version .... 1.8, and VOILA! now it works perfect! so for future ppl who may buy this same board.. MSI K9A Platinum immediately flash the bios to the 1.8version if you are having issues with it seeing more then 2gb stablely Thanks for all the help ! WIll H. Link to comment Share on other sites More sharing options...
DerekT Posted March 8, 2009 Share Posted March 8, 2009 Well done! yes i did follow them ... i called MSI , and they gave me the link to a newest BIOS version .... 1.8, and VOILA! now it works perfect! so for future ppl who may buy this same board.. MSI K9A Platinum immediately flash the bios to the 1.8version if you are having issues with it seeing more then 2gb stablely Thanks for all the help ! WIll H. Link to comment Share on other sites More sharing options...
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