Very Aggravated with Corsairs RMA

[madripor]

I sent my memory to them a week and a half ago, do to an RMA for faulty ram.

 

According to their site it says they will ship the parts back within 72 hrs after receiving it.

I sent it to the address on the RMA:

Corsair Memory

Attn: RMA Department

46221 Landing Parkway

Fremont, CA 94538

 

Keep in mind thats a US address.

 

Well here i am over a week without a home computer.

I call today because I have heard nothing, and find out my RAM has just arrived in the US.

:wtfman:

(I shipped it to a US address, why is it coming from another country now)

 

So now i dont have my computer for another week.

 

I'm very mad at this and found nowhere saying they ship parts from Taiwan, and you wont receive your RMA for over 2 weeks.

 

So now i'm worried if i get another faulty set of memory whats going to happen.

I have to pay to ship it and wait another month to get my computer running?:veryangry

 

So why is this not stated anywhere?

And why is it coming from Taiwan?

[RAM GUY]

If we do not have stock the part will be ordered from our Plant in Taiwan but it normally only takes 24-48 hours before it gets here unless they are out of stock as well. What was your case or RMA number and I will check it for you.

[madripor]

If we do not have stock the part will be ordered from our Plant in Taiwan but it normally only takes 24-48 hours before it gets here unless they are out of stock as well. What was your case or RMA number and I will check it for you.

 

RMA Number 1087075

[RAM GUY]

The tracking number is 1Z7R03830342327892 and it will ship from here today.