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Ram Guy, I have to say how disappointed I am with your RMA department now. It used to be so simple but now there is so many steps it's a kind of a PIA.


My original post requesting an RMA number was on Tuesday. Wednesday night I sent an email since I hadn't heard from them (as per the link under your name). Since then I have received 3 emails explaining the different steps "Your RMA inquiry has been received and is being processed", "RMA Approved", "RMA Request Received","RMA Advised". WOW, seems like a lot of work just to issue an RMA id number which I still don't have after 4 days.


What has happened to your RMA department?

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