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TW3X4G1600C9DHX


Radical_MT

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Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”

 

Hi all!

 

This is my !st post and i donn't want to sound too noobi... I have being reading about this RAMs. I have the same problem working with my p5q3 deluxe... So. my question is if the problem are the RAMs, can i send them back to corsair and they will replace them for a new ones same kind (model TW3X4G1600C9DHX G) or other model that have no conflics or problems? Thanks in advance for your help

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Radical, we can definitely replace the modules for you if they are faulty, but we would like to be somewhat confident that a replacement will resolve your issue. To make sure we can isolate a failing module I would suggest that you manually configure the following settings in your BIOS:

 

CPU FSB: 400MHz

CPU Ratio: 6x

Memory Frequency: 1600MHz (you may only see the option for 1600MHz after adjusting the CPU FSB)

Memory Voltage: 1.8v

TCL: 9

TRCD: 9

TRP: 9

TRAS: 24

Command Rate: 2T

 

Save and exit the BIOS and if you have the same problems, then I would recommend testing the modules one at a time in the slot furthest from the CPU using http://www.memtest.org. If one of the modules fails and the other works, then we will need to replace both of them for you. However, if you get errors with both of them, that would usually suggest some other problem.

 

Here is a detailed guide to help you download and use Memtest86:

 

Step:

 

1. Go to http://www.memtest.org and click on the "Download (Pre-built & ISOs)" link near the top of the page. This will take you further down the page to the download section.

 

2. The most common way to run Memtest is to burn it to a CD/DVD and boot the system from the disc, so you will want to click on the "Download - Pre-Compiled Bootable ISO (.zip)" link. Make sure you are downloading the most up to date version of Memtest; the most current version will normally be listed first underneath a header with red text.

 

3. Once you have downloaded the .zip file you will need to extract the file inside. The easiest way to do this is to simply double-click the file you just downloaded, and then drag the file that you find inside to your desktop. The file you downloaded and the file you extract have very similar names, so try to make sure you know which is which. Once you have extracted the file that you need, please delete the .zip file which you originally downloaded, so you do not get the 2 files confused.

 

If you do not know which file is which, then you can right click each file and select "Properties" to view its file size. the file you are going to use will be larger than the .zip file, so you can delete the smaller file..

 

4. So now you have your .iso file and you are ready to make your Memtest disc. You will need to have some CD/DVD burning software installed such as Nero or Roxio, although there are many others which will work fine as well. You can not burn this correctly using the built in Windows burning utility. The easiest way to properly burn the disc is to right click the .iso file, select the "open with" option and then locate and select the CD/DVD burning software that you are going to use. When opening the file this way all proper settings should be automatically set, so just make sure you have a blank disc in your drive and click "Burn."

 

If you have trouble burning the disc this way then you will need to open your CD/DVD burning program and find the option that says "Burn Image to Disk", or "Burn Backup from .ISO file." Once you have selected the correct way to burn the disc, locate the Memtest .iso file on your desktop and either drag it into your programs burn window, or locate it using the built in browser in your program, and then click “Burn.”

 

5. Once you have successfully burned your Memtest disc, its time to run it. You will need to make sure that your BIOS has been setup to boot from your CD/DVD rom before your Hard Disk. Once you reboot your system you may need to "Hit any key to boot from CD/DVD" so keep your eyes peeled and hit a key when it requests it.

 

6. If everything was done right, then you should see a blue screen with a lot of numbers and progress bars. At the top right you will see a "Pass %" and a "Test %." The Pass % tells you how far you are from making one complete pass through Memtest. The Test % tells you how far you are from completing the current test. There are 8 different tests, and once you make a full pass, Memtest will automatically loop back to the first test and start over. If you see the Pass % is over 100% then you have already made a full pass.

 

Let us know your results and if it looks like a replacement is necessary then we can take care of that for you!

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Radical, we can definitely replace the modules for you if they are faulty, but we would like to be somewhat confident that a replacement will resolve your issue. To make sure we can isolate a failing module I would suggest that you manually configure the following settings in your BIOS:

 

CPU FSB: 400MHz

CPU Ratio: 6x

Memory Frequency: 1600MHz (you may only see the option for 1600MHz after adjusting the CPU FSB)

Memory Voltage: 1.8v

TCL: 9

TRCD: 9

TRP: 9

TRAS: 24

Command Rate: 2T

 

Save and exit the BIOS and if you have the same problems, then I would recommend testing the modules one at a time in the slot furthest from the CPU using http://www.memtest.org. If one of the modules fails and the other works, then we will need to replace both of them for you. However, if you get errors with both of them, that would usually suggest some other problem.

 

Here is a detailed guide to help you download and use Memtest86:

 

 

 

Let us know your results and if it looks like a replacement is necessary then we can take care of that for you!

 

That CPU FSB and CPU RATIO is a generic set for any CPU or for an especific one. My model is a Q9400

 

Thanks for your quick assistance.

 

Edit: Got that. Testing now. I was a LITTLE confused

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Radical, we can definitely replace the modules for you if they are faulty, but we would like to be somewhat confident that a replacement will resolve your issue. To make sure we can isolate a failing module I would suggest that you manually configure the following settings in your BIOS:

 

CPU FSB: 400MHz

CPU Ratio: 6x

Memory Frequency: 1600MHz (you may only see the option for 1600MHz after adjusting the CPU FSB)

Memory Voltage: 1.8v

TCL: 9

TRCD: 9

TRP: 9

TRAS: 24

Command Rate: 2T

 

Save and exit the BIOS and if you have the same problems, then I would recommend testing the modules one at a time in the slot furthest from the CPU using http://www.memtest.org. If one of the modules fails and the other works, then we will need to replace both of them for you. However, if you get errors with both of them, that would usually suggest some other problem.

 

Here is a detailed guide to help you download and use Memtest86:

 

 

 

Let us know your results and if it looks like a replacement is necessary then we can take care of that for you!

 

I have changed the setting in the BIOS as u said. The first RAM passed the test with no errors (twice), the second RAM stopped working or freezes the test at 2 min.33 secs. I tried again and did stop this time at 29 secs. and gave me this message: Unexpected Int

Type: t l

PC: ff11659f + u

 

I tried the test again and did stop at 1 min. 23 secs. and the display change to verticals green lines with the letter i in them.

and then after several hours (this morning) I tried it again and did stop (freezes) at 14 min 39 secs. with no errors.

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