doom3master Posted October 28, 2008 Share Posted October 28, 2008 I have been waiting since 24th September after receiving E-Mail that my RMA ( 2x sticks of corsair dominator 8500) had been recieved and where awaiting review by returns department and that i would be contacted shortly regarding repair or replacement. I have now been waiting for a total of 34 days and have recieved nothing, No contact what so ever! This is a sorry state of affairs for such a well regarded company as CORSAIR. I do not concider that customers should chase after returns via mail,phone or otherwise, Why are the returns not delt with in a realistic time scale? Why no contact recieved "shortly" as they stated in their E-Mail! I feel very dissapointed with this situation. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 28, 2008 Corsair Employee Share Posted October 28, 2008 I am sorry we can no longer check RMA status in Tech Support; please call our customer service at 888-222-4346 or 510-657-8747 Ext “3” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! Link to comment Share on other sites More sharing options...
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