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Replacement of a slow Corsair Flash Voyager 8GB


UPS

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At my flash card Corsair Flash Voyager CMFUSB2.0-8GB very low speeds of reading and record. After perusal of the given forum has written the letter in RMA:

I’ve bought the flash Corsair Flash Voyager CMFUSB2.0-8GB. As forum http://www.houseofhelp.com/forums/forumdisplay.php? f=171 recommended I’ve formated this flash by command (X:)/FS:FAT32/U and then try the HDBENCH v3.40, CrystalDiskMark 2.1 and EVEREST Ultimate Edition 4.20 to test the performance. Then I’ve tried it on three different computers with Windows XP SP2/SP3. I’ve got next results: the speed of read is less then 21.5 MB/s and the speed of write is less then 3.5 MB/s even though majority information advise that Read should be 23-31 MB/s and Write should be 8-14 MB/s.

Why is the speed so slow? This flash has the same speed that the cheapest low-grade one. And why are not there a disk and a belt in the package?

I have received the answer with the offer to replace a flash card. Has come to replace the answer with the offer a flash card. I live in Russia and post transfer to the USA is approximately equaled flash card costs. Questions:

1. Who pays flash card transfer?

2. Whether it is possible to pay in addition and receive instead of my flash card Corsair Voyager GT?

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  • Corsair Employees

Please try to format the drive from a command prompt with this syntax:

Format (X:) /FS:FAT32 /U (X=the drive letter assigned to the Flash Voyager)

Please try the HD-Bench software to test the performance.

The write should be about 8-14 MBps and read should be about 23-30MBps.

If you still have problems we can get it or them replaced, please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!

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I have already used the request RMA and I have received the answer with the offer to chage my Flash Voyager. I wish to understand, is it necessary to me to send the Flash Voyager or not because carriage paid is approximately equal to Flash Voyager cost. Will it carriage-forward or will I have to pay for sending?
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  • Corsair Employees

UPS

I am sorry some people on the forum are politically challenged, so I removed his statements. But yes I am sorry you will need to send the drive to the address they gave you in the RMA conformation email.

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