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Version conflict?


suicycoslayer

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I bought 2GB 10 monthe ago, I just bought another 2GB more - know the only difference between these sticks is the version numbers. Old sticks say VER4.1 and the new sticks say Ver5.1

 

Once I added the newer sticks in - Vista went to hell. I ran memtest on each stick individually overnight this past week and no errors found, I can not even get the motherboard to run stable on just the original 2 sticks.

 

BIOS settings are all default except for putting in the 5-5-5-15 and setting voltage to 2.10

 

What am I doing wrong?

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Keep in mind that it is not advised, nor is it supported to populate DRAM slots with different integer versions. In other words, version 1.xxx with 1.xxx, not 1.xxx with 2.xxx. Let's see if you can get stable anyway.

Download memtest from--->

and extract the ISO image. Burn the ISO image to an CD-ROM disk.

Download CPU-z from
Enter your BIOS. Load Setup Defaults. Save Setup Defaults. Set to these values:

 

[b]Extreme Tweaker[/b]

CPU Level Up = Auto
AI Overclock Tuner = Manual
x Overclock Options = Disabled (Greyed Out)

[b]FSB & Memory Config[/b]

CPU Level Up = Auto
FSB - Memory Clock Mode = Unlinked
FSB (QDR), MHz = 1333
MEM (DDR), MHz = 800

[b]Overclocking[/b]

Spread Spectrum Control = All set to disabled
CPU Internal Thermal Control = Enabled
Limit CPUID MaxVal = Disabled
Enhanced C1 (C1E) = Disabled
Execute Disable Bit = Enabled
Virtualization Technology = Enabled
CPU Multiplier = 9 X
Enhanced Intel SpeedStep Tech = Disabled
LDT Frequency = 5x

CPU Core 2 - Enabled
CPU Core 3 - Enabled
CPU Core 4 - Enabled

[b]Memory Timing Setting[/b]

tCL: 5
tRCD: 5
tRP: 5
tRAS: 15
Command Per Clock = 2T
tRRD = Auto
tRC = Auto
tWR = Auto
tWTR = Auto
tREF = Auto
tRD = Auto
tRFC = 56
Async Latency = Auto

[b]Over Voltage[/b]

CPU Voltage = Auto
Loadline Calibration = Disabled
CPU PLL Voltage = 1.5v
CPU VTT Voltage = 1.25
Memory Voltage + 2.1v
NB Core Voltage = 1.30v
SB Core Voltage = 1.50[/Code]

 

Run Memtest for two full passes, then (If Stable), enter Windows and post screenshots of CPU-z's CPU, Memory and SPD tabs.

 

Results?

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I presenly only have the original 2 sticks in. I set up everything like you said and I am running memtest.

 

Meanwhile, what should I do with the 2 new sticks that I purchased since they are different versions? Return them to Newegg? Any idea if Corsair would swap them for the version that I need? Sell all my memory on ebay and buy new memory

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I did have sp1 installed for vista, but I should have been able to get in since I removed 2GB (did have 4GB) and I am running 2GB know.

 

But, from trying various settings and getting random lockups, memory errors and STOP errors I figured that Vista was pretty well thrashed, so I decided I am going to try and do a fresh install. Once i have vista up and running I will install SP1

 

My question is - since the firt 2GB is ver4.1 and the second 2GB is ver5.1, could the version difference have damaged any of the sticks of memory or the motherboard?

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I did have sp1 installed for vista, but I should have been able to get in since I removed 2GB (did have 4GB) and I am running 2GB know.

 

But, from trying various settings and getting random lockups, memory errors and STOP errors I figured that Vista was pretty well thrashed, so I decided I am going to try and do a fresh install. Once i have vista up and running I will install SP1

 

My question is - since the firt 2GB is ver4.1 and the second 2GB is ver5.1, could the version difference have damaged any of the sticks of memory or the motherboard?

I doubt that you damaged either the memory or the motherboard. The odds are that you just have two versions that are not fully compatable with each other. If each set of sticks passes the memtest individually, the odds are even greater that you did not hurt anything.

 

If you want 4 gb, the best way to do it is to use a TWIN2x4096 set of sticks. I planned on first installing 2 gb, and upgrading to 4 gb in the future. I then realized that going with 4 gb right from the beginning was a better, and less expensive, alternative. You might say I got lucky - otherwise I would be having the same problems.

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OK, I have run memtest on each stick individually with the setting that you said, they all passed with no errors at all. I have only the original 2 ver4.1 sticks installed.

 

I have been trying reinstall vista because I could not boot into vista without getting stop errors.

 

With your settings I can not get past the "expanding files" part of the install without recieving the following message:

 

Windows can not install required files. Make sure all files required for installation are available, and restart installation. Error code 0x8007045d

 

I tried several original Vista DVD's and all would say that.

 

If I load BIOS defaults and reinstall I have no problems until after the installation, 3 minutes after logging in I will recieve various "Application Errors"

 

Can someone please tell me what is going on, I am ready to take a sledge hammer to this computer

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No, the Vista DVD does not have SP1 installed on it.

 

I have only the original 2GB in the computer, the 2 sticks are ver4.1.

 

I can not install SP1, because 3 minutes after logging in I start recieving application error messages and the system locks up.

 

At this point I could care less about the other 2 sticks (the ver5.1 sticks are going to be returned to newegg since they are not compatible with ver 4.1).

 

I just want to get my system back to where it was before trying to add the new sticks. Because it work great until that point.

 

I know that something has to be damaged from mixing the ver4.1 and ver5.1 because the computer will not run stable.

 

I need to figure out if it is the memory or the motherboard.

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Download CPU-z from
.

Then Follow These suggestions in order:

  1. Shut the system down
  2. Remove the power cord
  3. Remove the CMOS Battery
  4. Set the CMOS_CLR Jumper to On
  5. Press the power button for 10 seconds
  6. Let sit for 10 minutes
  7. Set the CMOS_CLR Jumper to Off
  8. Insert the CMOS Battery
  9. Insert the Power Cord
  10. Restart the system
  11. Enter the BIOS
  12. Load Default Settings
  13. Save Default Settings and Shut Down
  14. Insert First Stick in Slot 1

 

Enter your BIOS. Load Setup Defaults. Save Setup Defaults. Set to these values:

 

[b]Extreme Tweaker[/b]

CPU Level Up = Auto
AI Overclock Tuner = Manual
x Overclock Options = Disabled (Greyed Out)

[b]FSB & Memory Config[/b]

CPU Level Up = Auto
FSB - Memory Clock Mode = Unlinked
FSB (QDR), MHz = 1333
MEM (DDR), MHz = 800

[b]Overclocking[/b]

Spread Spectrum Control = All set to disabled
CPU Internal Thermal Control = Enabled
Limit CPUID MaxVal = Disabled
Enhanced C1 (C1E) = Disabled
Execute Disable Bit = Enabled
Virtualization Technology = Enabled
CPU Multiplier = 9 X
Enhanced Intel SpeedStep Tech = Disabled
LDT Frequency = 5x

CPU Core 2 - Enabled
CPU Core 3 - Enabled
CPU Core 4 - Enabled

[b]Memory Timing Setting[/b]

tCL: 5T
tRCD: 5T
tRP: 5T
tRAS: 15T
Command Per Clock = 2T
tRRD = Auto
tRC = Auto
tWR = Auto
tWTR = Auto
tREF = Auto
tRD = Auto
tRFC = 60T
Async Latency = Auto

[b]Over Voltage[/b]

CPU Voltage = Auto
Loadline Calibration = Disabled
CPU PLL Voltage = 1.5v
CPU VTT Voltage = 1.25
Memory Voltage + 2.1v
NB Core Voltage = 1.45v
SB Core Voltage = 1.50[/Code]

 

  1. Restart the System For BIOS Boot (Beep)
  2. Shut Down
  3. Insert Second Stick in Slot 2
  4. Restart the System for Bios Boot (Beep)
  5. Shut Down
  6. Insert Third Stick in Slot 3
  7. Restart the System for Bios Boot (Beep)
  8. Shut Down
  9. Insert Fourth Stick in Slot 4
  10. Restart the System for Bios Boot (Beep)

 

Run Memtest for two full passes, then (If Stable), enter Windows and post screenshots of CPU-z's CPU, Memory and SPD tabs.

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I did as you said for only 2gb because I was able to get Vista installed without SP1, but it will only run 2-3 minutes before I can get a chance to install SP1 because I will recieve an application error:

 

The instruction at 0x772a70ed refrenced memory at 0x03286730. The required data was not placed into memory because of an I/O error status of 0xc0000185.

 

I can start the computer up, log in and not even move the mouse and within 3 minutes I will recieve the same message as above, but the only difference will be the 0x.....

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Having all the sticks cause issues singularly removes them as the issue. I would try to install with a different Optical Drive. If the issue repeats, then try the install with a different hard drive.

 

Otherwise, clearly you have two sets of incompatible versions. I advise you to sell the modules and purchase a 2 X 2048 kit. Then you will be able to run the DRAM at full bore and not have any issues.

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I DO NOT HAVE THE 4 STICKS INSTALLED - ONLY 2

 

As I have said

 

Originally I had purchased 2GB CM2X1024D-8500C5D (ver4.1) bought in March 2008.

 

Bought another 2GB CM2X1024D-8500C5D (ver5.1) two weeks ago.

 

I did not know that there was different versions when I bought the new set (ver5.1). Once I posted my problems in this forum, I was told that the 2 versions will not work together. I pulled the new (ver5.1) set out and have been using the old set (ver4.1) since.

 

I have had no problems with my computer until I installed the new (ver5.1) with the old (ver4.1).

 

Because I was having issues with vista after removing the new set, I thought I would just format and reinstall windows and everything would be back to normal.

 

I have been able to get Vista ultimate 32bit reinstalled (after having to pull out the CMOS battery, prior to that I would get STOP errors during the installation), but it does not have sp1 installed because I purchased my DVD before they released SP1.

 

Know, my current problem is that I am unable to install SP1 because the system will return applications errors exactly 3 minutes after I log in.

 

At this point IMO when I installed the new version in with the old version the new sticks damaged either the old sticks or the motherboard or both, because the old set worked with no problems until know.

 

I have run Memtest with 10 passes at a time on all 4 sticks individually and in pairs, all have passed with no errors. I have not mixed the old with the new since being told that they are incompatible with each other. So this makes one believe that the memory is good and the motherbord is bad so know my next step is to find out from Asus what diagnostic package to get and test the motherboard and see what happens.

 

Corsair should really put an additional line into the installation instructions stating that "If you are adding this memory to addtional memory that is already installed, you should check the installed memory version number to ensure that this new memory version is compatible or damage may occur."

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At this point IMO when I installed the new version in with the old version the new sticks damaged either the old sticks or the motherboard or both, because the old set worked with no problems until know.

 

Corsair should really put an additional line into the installation instructions stating that "If you are adding this memory to addtional memory that is already installed, you should check the installed memory version number to ensure that this new memory version is compatible or damage may occur."

 

Memory is a passive part of a system. In otherwords, they don't draw power, they just accept whatever power goes to them. They can't damage the system. Worst case scenario, it doesn't post, not go kablooie.

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  • Corsair Employees

When you went back to the original set of modules did you load setup defaults in the BIOS and then set the tested settings again?

Also there should not be any problem running two sets of modules just you will need to slow the memory down. However, officially we do not support mixing memory as it can be hit and miss as you found out.

 

With 4 modules I would suggest setting the memory frequency at DDR667 and set the memory Voltage to 2.1 Volts and set the NB/MCH/SPP Voltage to +.2 Volts as well and test the system with http://www.memtest.org. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test.
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I am sorry for flipping out. But, everyone appears to act as if I still have both versions of memory in the system after repeatedly stating that I have only 1 version in the system (to clarify - 2 sticks of memory that are ver4.1 for a total of 2GB).

 

I DO NOT want to install the others 2 sticks that are ver5.1.

 

All I want is to get my computer running normal again.

 

This is what I am doing step by step:

 

- Unplug power cable

- remove CMOS battery

- wait 10 minutes

- install CMOS battery

- Plug in power cable

- turn on computer

- enter into BIOS

- Load defaults

- save and exit BIOS

- computer restarts

- enter BIOS

- enter the settings that have been given to me

- save settings and exit BIOS

- computer restarts and loads memtest from the cd (downloaded from the link in this forum)

- Memtest runs for 2 hours and everything passes

- restart computer

- put in Vista DVD (purchased before the release of SP1)

- Install vista

- after installation I log in

- 3 minutes later computer will give an application error and lock up

 

3 minutes is not enough time to install SP1

 

I am doing something wrong?

 

This is what I did the day I istalled all 4 sticks of memory

 

- unplugged computer

- opened computer

- installed the 2 new sticks (remember I had 2 installed already)

- closed computer

- plugged in computer

- turned on computer (did not make any changes in BIOS)

- booted up

- Vist went crazy giving stop errors, application errors, hanging and freezing up

- turned off computer

- got on notebook computer and posted at this forum

 

and here I am nearly bald from pulling my hair out and ready to take a sledge hammer to this computer

 

Did I do something wrong?

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