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PSU 1000HXEU fan not spinning


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I just bought a Corsair 1000hxeu psu for my new computer that I am putting together. Upon turning on the power to the system I noticed that the fan was not spinning. I know that the psu has a thermally controlled fan. Could the fan be controlled to be off at low temperatures or is it broken? I dont think this is normal but I like to know before proceeding with a return.
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