nademon Posted October 1, 2008 Share Posted October 1, 2008 Hi. I own a HX1000 PSU which I bought some months back when it first became available here in Toronto, Canada. The issue I am having has been grinding away at me until this point and I can't take it anymore. The unit has developed an intermittent chattering that is eminating from the PSU fan area. I searched all over this forum and saw another post similar to this problem and tried the solution recommended. I stopped the fan with a non-conductive material and the sound immediately ceased. I then tried loosening the fan screws 1/4 turn and still the noise persists. I am so very frustrated as I don't have a backup PSU that's going to have enough juice to run my setup and I need my computer for work related stuff. So, my question is this: How long will the RMA process take? I'm going to be left high and dry until I get the unit repaired/replaced. I feel I have no choice left but to RMA the unit especially considering how much I paid for it and how little use it has seen to have developed a problem so soon. I'm just really dissappointed because I took a chance on your first 1000w PSU after having tried the HX620 with no issues (which I no longer have). Could you please advise me as to the how long I should expect to be out a PSU and what the process would be (i.e. do I have to cover the cost of shipping? Do I have to send back everything like the all the cables too or just the PSU itself). I would appreciate a quick reply as I just don't know what I'm going to do in the meantime without my machine running as I can't presently afford to buy another PSU. Thanks, Nademon P.S. In case it makes a difference, I have the PSU mounted sideways in a Thermaltake Armor case. Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.